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Very good 7.7
Based on 13856 reviews

Recent customer comments

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Very good

based on 13856 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Lee S.
August 29, 2014
Rude & Violent Security Staff
The room is clean, new and in a good location
I had stay in this hotel for 3 times. Every trip there is an issue with the security guards. Don't allow me to stop my car outside the lobby for my wife to go down and unloading my baggage.Did not talk to me in a nice and polite way. Will just shout and chase you away. The last time I visited is a nightmare to me. I turn wrongly, instead of turning right I turned left near the exit of the parking. The security guard approached me and shouted at me. I told him I am sorry. Both of them continued to shout and using vulgar words at me. I told them I wants to see the management to lodge a complain. Immediately 1 of them took a big brick from the floor and wanted to hit my head. Immediately I ran and approached the customer service at the lobby. What happen is they don't really look into this matter and told me that they will investigate.Till today not even a sorry to me. Please don't stay at such violent hotel. Very dangerous.

Han S.
August 28, 2014
Great hotel
Location, surrounding local food.
My 2nd stay in this hotel, overhaul ok and worth the money

Ping L.
August 28, 2014
Value for Money.
The breakfast is good.
Everything is good. Location, food, and the staff. But the downside is there is no free internet provided.

Tony L.
August 28, 2014
Great Location with friendly staff
The hotel is located within walking distance to Times Square and other shopping malls.
My stay was great, the staff were friendly and helpful. The room and bed was clean and if there is any complain that would be the bathroom. The toilet seat came off and I had to fixed it every time I use the toilet - thank goodness its something that does not happen many times a day!

Nemalyn L.
August 28, 2014
The Stay Was Better The Second Time Around
View from the room, location and price
This was my second stay in a year. The first time was in May for a weekend vacation with a friend. The second time was with friends to attend the Toastmasters International Convention. The Manager gave us a room with a view of Petronas Tower, welcome fruits and late check-out. Our 5 nights stay was comfortable. As always, the sheets and towels are clean and housekeeping was efficient. My friends liked the place and appreciated me for choosing the hotel.

August 28, 2014
Best so Far
Ambience, rooms are clean and facilities ok
I would recommend anyone to the hotel

Jusanto H.
August 28, 2014
No free wifi
Good location

Olympia D.
August 28, 2014
Nice stay at Furama
The location, the pool, the breakfast
Great location, 10min from the Lrt (metro), nice swimming pool but it wasnt very clean, the water in the toilets and sink was yellow. But we were upgrated so we had a big room with a comfortable bed.

Joseph L.
August 27, 2014
Short Working Trip Stay
room size, big dining area in restaurant, cleanliness
Generally, my stay was comfortable except that I found the air conditioning system in the living room too cold and thermostat's not working. Unfortunately, unlike most hotels that I'd stayed in KL and other countries this hotel doesn't provide free wifi. They do however, provide free internet through lan cable.

Soon K.
August 27, 2014
Very good location
1. Good location, 2. Clean 3. Spacious
Very comfortable stay. Supper at teochew porridge just opposite the hotel is nice and cheap.