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Very good 7.7
Based on 13857 reviews

Recent customer comments

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Very good



based on 13857 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

ansella I.
Indonesia
August 02, 2014
surprising room
very big room, clean and not too expensive
I was very glad staying at this hotel. We had very big room although the electric jar was bad. Overall it was very worth able. I will definitely go back again

Yukihiro S.
Japan
August 02, 2014
Very cheap hotel with reason Very old
Large size room Close to Monorail, Cheap
It is ok if you want to save but surrounding is not really nice. It is close to Time Square and Monorail station. Cheap hotel with reason. Need updating rooms and facilities. But hotel comes with gym and swimming pool (very small and only for family)

Ine A.
Indonesia
August 02, 2014
A bad place for stay
None
The hotel located in Bukit Bintang, but it far away to reach the center of Bukit Bintang. It is an old hotel. the staff was not friendly at all, there is no smile welcoming us while we check in. We have to go to receptionist every single day to get our new card to enter the room, cause the old one could not use anymore. there is durian smell on my room. the hotel is full when we stay, and the restaurant is not ready to serve a lot of guests during breakfast. Someone put diapers in front of my room, and did not clean up by the housekeeping until we complaining about it. The amenities provided in the bathroom is not consistent every day. We book 3 room and request for the same floor, the staff promise they will give same floor in the next day, in the next day i have to wait until 6 p.m. to get my room.

Ine A.
Indonesia
August 02, 2014
A bad place for stay
The hotel located in Bukit Bintang, but it far away to reach the center of Bukit Bintang. It is an old hotel. the staff was not friendly at all, there is no smile welcoming us while we check in. We have to go to receptionist every single day to get our new card to enter the room, cause the old one could not use anymore. there is durian smell on my room. the hotel is full when we stay, and the restaurant is not ready to serve a lot of guests during breakfast. Someone put diapers in front of my room, and did not clean up by the housekeeping until we complaining about it. The amenities provided in the bathroom is not consistent every day. We book 3 room and request for the same floor, the staff promise they will give same floor in the next day, in the next day i have to wait until 6 p.m. to get my room.

herianto H.
Indonesia
August 01, 2014
not good
none
It is not worthy for those kind of money. It is a four star hotel n they dont provide free wifi even in the lobby ... so dissappointed .... wont be back to that hotel anymore ...

Roy M.
United States
August 01, 2014
Nice hotel
Clean staff performance and good breakfast buffet
The hotel is ok. A little bit out of the way from activities. Staff performance excellent .

LIM K.
Malaysia
August 01, 2014
Hotel is nice with the good customer service
Location, view of city, value for money
It was great as they upgraded the room to executive suite. Room is clean & good services

Choong Y.
Malaysia
August 01, 2014
Comfortable
Comfortable

Hannah I.
Philippines
August 01, 2014
Food is great,room is clean,staffs not helpful
Food, room,pool
Well, I want to point out the Lady staff assigned in the early morning. We arrived earlier (4am) than expected so we went to the hotel to check if we can avail early check in and how much will it cost us. So there, I asked the Guy in the front desk if we can avail early check-in he told me we can but we need to pay the room rate of 400RM or we can wait for 7am and there they can see if they provide us the room for free. Since it is still morning and we have no place to go, we waited for 7am, then my Fiance approach them to check out, the guy told him to wait until 8am, so I feel so tired and I want to lie down in the bed we decided to just avail the room and pay additional cost. So, I approached the lady staff and she told me they cannot allow us to do early check in because check in time is 2PM, then I told her, we will pay another room for us. She said no more rooms available and they are fully booked in a rude manner. I told her the guy offered early check in if we could wait for 7am or pay another room and now you are telling us to no early check in and no available rooms for us to pay. We have waited for 3 hours, if only they did not gave us a word that a room will be given at 7am we should have checked-in to another hotel for us have some place to stay while waiting for 2PM. Food/breakfast buffet is great I love how they have so many Variations Room is clean but the one assigned to us was the farthest.

Hari M.
Malaysia
August 01, 2014
fantastic great couldnt been better
fantastic great couldnt been better
fantastic great couldnt been better