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Very good 7.7
Based on 13926 reviews

Recent customer comments

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Very good



based on 13926 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

TAN Y.
Malaysia
August 15, 2014
one of the best hotel in town
comfort, friendly stsaff, good location
i stay for business trip, it very comfort, and it free upgrade to higher floor due to no double bed for me, the buffet breakfast are very nice, and the location very good, time square is only few min walking distance, and near hotel got many food stall. i will recommend friend to stay

Robert R.
Indonesia
August 15, 2014
Nice room
Clean, comfort, nice
Comfort, near to shooping center

Anthony T.
Singapore
August 15, 2014
Friendly staff, excellent relationship management.
The staff, the pool and the big spacious rooms.
Excellent stay.

julie C.
Malaysia
August 15, 2014
very nice
room

Aminul H.
Bangladesh
August 14, 2014
Poor Service
close to shopping and food district
The hotel is in a good loaction. did not have any issue with food or shopping cause berjaya times square is just next block. However the corridors were very smelly. My room package came with free LAN internet but could not use because of a "cable problem". i was in the hotel for 4 days and they could not solve my internet issue. the hotel did not even give me wifi pass. i spoke with them 3 times but still no effort was taken to solve. thus i had to purchase my own internet from outside. It was a waste getting the free internet package. Plus the price i paid for the room the hotel did not provide enough bathroom amenities. Shame!

Jesreal C.
British Virgin Islands
August 14, 2014
There are rooms for improvement
Unpleasant stay. There are rooms for improvement - cleanliness / staff performance / room facilities availability. & also, everything is payable. The most basic thing like WIFI is not complimentary. Hair dryer is not available, spider web & dust in the room etc. Staff's attitude is bad. I hope the hotel management can do something about this.

Nur M.
Singapore
August 13, 2014
An alright hotel
club benefits, view from the club lounge, breakfast (eggs benedict!)
I chose the hotel due to its proximity to bukit bintang and the affordable (read: cheap) club rooms. The hotel is clean, functional. breakfast at the lounge meant that other than the small buffet spread, one can choose to order eggs, eggs benedict, pancakes ( a total of 4-5 items on the menu). i loved the eggs benedict, but waiting time for breakfast was long.. it took 15-20 mins just to get tea, and another 10 mins after that to be served with food even though we made sure that we ordered within 2 minutes of sitting down. just for the heck of it, we ate breakfast at the common area on the third (and last day), early (8.30ish am) and we had a whale of a time with the choices and being able to feed ourselves immediately. not much personalised service, staff still asks for room number, whether you are a guest, etc. no bell boy to open doors too. do not expect luxury definitely! butttt, with this said, i think that this is the best hotel (within this price range) that one can get in Bukit Bintang ^-^

TRICIA H.
Australia
August 13, 2014
Awesome Hotel
Service, Room, staff
Great hotel with wonderful staff. Breakfast has been downgraded since last minute but still good. Will return

Karen A.
Australia
August 13, 2014
A nice hotel
Location, Swimming Pool, Comfortable bed.
I had 1 night at this hotel as a stopover on my way back to Australia. It was a very clean, nice hotel with a great swimming pool. We were upgraded to a Executive Suite for no extra charge at check-in which is a huge room with a seperate bedroom. I picked this hotel for it's location (10 minute walk to awesome eating at Jalan Alor) and an easy walk to the monorail station Imbi as I got the KLIA express train to/from the airport. The only downfalls of this hotel is that it does not offer free wifi, and the hot water in the shower took about 10 minutes to heat up which is annoying at 5.45am!

Amela T.
Singapore
August 13, 2014
Value for money
clean room, big room, good location
hotel was great. Rooms were very good compared to the price i paid. Will defintely switch to this hotel the next time i am in KL