arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 13864 reviews

Recent customer comments

Filter by traveler type
Very good



based on 13864 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

herianto H.
Indonesia
August 01, 2014
not good
none
It is not worthy for those kind of money. It is a four star hotel n they dont provide free wifi even in the lobby ... so dissappointed .... wont be back to that hotel anymore ...

Roy M.
United States
August 01, 2014
Nice hotel
Clean staff performance and good breakfast buffet
The hotel is ok. A little bit out of the way from activities. Staff performance excellent .

LIM K.
Malaysia
August 01, 2014
Hotel is nice with the good customer service
Location, view of city, value for money
It was great as they upgraded the room to executive suite. Room is clean & good services

Choong Y.
Malaysia
August 01, 2014
Comfortable
Comfortable

Hannah I.
Philippines
August 01, 2014
Food is great,room is clean,staffs not helpful
Food, room,pool
Well, I want to point out the Lady staff assigned in the early morning. We arrived earlier (4am) than expected so we went to the hotel to check if we can avail early check in and how much will it cost us. So there, I asked the Guy in the front desk if we can avail early check-in he told me we can but we need to pay the room rate of 400RM or we can wait for 7am and there they can see if they provide us the room for free. Since it is still morning and we have no place to go, we waited for 7am, then my Fiance approach them to check out, the guy told him to wait until 8am, so I feel so tired and I want to lie down in the bed we decided to just avail the room and pay additional cost. So, I approached the lady staff and she told me they cannot allow us to do early check in because check in time is 2PM, then I told her, we will pay another room for us. She said no more rooms available and they are fully booked in a rude manner. I told her the guy offered early check in if we could wait for 7am or pay another room and now you are telling us to no early check in and no available rooms for us to pay. We have waited for 3 hours, if only they did not gave us a word that a room will be given at 7am we should have checked-in to another hotel for us have some place to stay while waiting for 2PM. Food/breakfast buffet is great I love how they have so many Variations Room is clean but the one assigned to us was the farthest.

Hari M.
Malaysia
August 01, 2014
fantastic great couldnt been better
fantastic great couldnt been better
fantastic great couldnt been better

Shaikh M.
Singapore
July 31, 2014
Hotel stay
the food are average,cleanliness.staff are friendly
The only thing that made me upset I was told that Wi-FI had to pay and no free Wi-Fi in the room.I have to wait for about 2hrs before I can check in my room.The room condition I rated as aveage.The only good thing is a non smoking hotel,staff are friendly & helpful.

shin T.
Malaysia
July 31, 2014
clean and big room
staff friendly, big room , comfortable

Tan W.
Malaysia
July 31, 2014
Excellent Location
Location, Comfort, Convenient
My stay at Furama Hotel is very comforting.

kelvin O.
Malaysia
July 30, 2014
good location for business travellers
great location to ride the taxi, near to above ground train station, lots of shops nearby within taxi range of say.... 5 mins
delighted, rooms are well appointed