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Very good 7.7
Based on 13799 reviews

Agoda Verified Reviews

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Very good



based on 13799 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

kwong K.
Malaysia
July 04, 2014
Furama is a very good hotel
Breakfast,swimming pool,location
Easy for shopping,traveling and a lot of tasty food

Low Y.
Singapore
July 03, 2014
Very Disappointed
Buffet Breakfast
I had been staying at Furama Hotel Bukit Bintang since 2012 and in the beginning, this hotel was good. It has been about 1 year since my return to KL and choose to stay in this hotel but was quite disappointed. I booked a family quad and as we drove up to KL from Singapore, we were quite tired and one of the rooms belonging to the Family Quad was ready but one of the Receptionist just refuse to let us check in until my friend spoken to another of them. We were given the room on the Level 24 which was quite nice but ran up and down as the room card keep having errors. After that, they changed us to a room on the level 14 which was much smaller and was quite dirty (dusty carpets and stained bedsheets). There were even hair on the pillow when no one of us had even lie on the bed. Seems like I need to look for another alternative hotel in KL for my next stay.

TERENCE C.
Singapore
July 03, 2014
Nice and pleasant
Clean, easily located, near to shopping areas

Susatio H.
Indonesia
July 03, 2014
nice
friendly staff, tidy room, and hotel in city area
I like this hotel because its in the midle of kuala lumpur. close to bukit bintang shoping area. a lot of positive points for this hotel, and the negative side is just the pool close to early and not clean enough

Indrawati T.
Indonesia
July 03, 2014
Spacious and comfy
Big room, comfort and okey
First, I was concern about my stay after read some bad comments from other guest regarding the hotel. As I bring my guests to this hotel and don't want them to complain and finally when I was there everything was fine. They even move my room to connecting room with living room in the middle which make the stay really enjoyable. The only thing that concern was the location a bit far from the crowd area and shopping mall, other things were okay.

CHUN-KIT C.
United Kingdom
July 03, 2014
average experience
Friendly staff, Nice lobby for watching world cup, easy to find taxi
Room service was missed more than once. It seems they often ignored my requests (2 towels and 2 tooth brushes)& (2 towels & 2 set of bath foam). The quality of water in the swimming pool is not high. Quite many things were old in the room such as the sink, tank, shower and the drawers.

Mario N.
Indonesia
July 02, 2014
great hotel
good location, good service
it was a pleasant hotel. no fuss. comfortable, and lots of eateries arround

YEW K.
Malaysia
July 02, 2014
Good vcalue hotel
Room space, location and price
Not too bad for the price you pay.

Chun-Chia H.
Taiwan
July 02, 2014
clean, nice, not expensive
a little bite further from MRT,

vivian V.
Malaysia
July 02, 2014
good
good
good