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Recent customer comments

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Very good



based on 13931 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2
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SIOW L. from Singapore
Families with young children
Stayed one night in July 2014
Good Stay But Room Interior Worn off
Location, Food & Ambience
We had a good stay but the interior of the toilet & bar area (wooden surfaces) are all pretty worn off.
Reviewed July 24, 2014

Ng Y. from Malaysia
Business travelers
Stayed one night in November 2013
good
so good
Reviewed July 24, 2014

SIU T. from Hong Kong
Solo travelers
Stayed 3 nights in March 2014
location worths the money
location, convenience, clean n tidy
It happened that Furama has fulfilled my request for a non-smoking room and high floor. The location of the hotel is very convenient and there are many restaurants, food stalks, and convenience shops around. Train station can be reached by foot within 10 minutes.
Reviewed July 23, 2014

andrew A. from Indonesia
Groups
Stayed 2 nights in July 2014
room clean but swimming pool dirty
room clean, staffs very helpful, hotel near a shopping center
The breakfast has a lot variety of food..
Reviewed July 23, 2014

LEONG L. from Malaysia
Business travelers
Stayed 2 nights in July 2014
my review
Convenient,good view, comfortable
good for shopping,nice for staying
Reviewed July 23, 2014

justin C. from Malaysia
Business travelers
Stayed 3 nights in July 2014
good service and centrally located
lcation,food,ambience
the staff service was good and location was in central city and room condition was quite impressive.
Reviewed July 23, 2014

Junior L. from Malaysia
Couples
Stayed 2 nights in July 2014
Excellent, superb, worth it
Clean, free up grade, luxury
Superb
Reviewed July 23, 2014

Vien L. from Australia
Couples
Stayed 7 nights in July 2014
Unpleasant. Rooms smelt of cigarette smoke. Mouldy
Nice lobby area.Pleasant smell in lobby area.
This is the 2nd time I have stayed here with my partner. The 1st time was pleasant. Decent rooms, minimal amount of mould and dust but the lingering of cigarette smell on "non,smoking" floors was present. This didn't bother us too much as such. But the 2nd time however, it felt as if I've gone to a budget run down motel let alone hotel. The air con vent was dusty and mouldy. There was mould in the bathroom. On the edge of the sink, in corners of the room. Glass Shower door dragged on the tiles for it was broken. Cockaroaches roaming freely. The carpet was dusty which is not very good for an asthmatic like myself and non smoking rooms stunk like fresh cigarette smell as if it was a colonge. Even the corridors smelt like smoke. The topping on the cake was when our bedroom door got locked and we waited 1 hour for house keeping to open it. 6 calls to housekeeping and even my partner going down to tell reception, they finally came to literally do a 2 second job. 1 hour!! Luckily I didn't need my asthma puffer which was in the other room. All in all, furama would really have to beg me to return because I will never stay in furama bukit bintang again. It is filth there.
Reviewed July 22, 2014

chua H. from Singapore
Solo travelers
Stayed 4 nights in July 2014
Free and easy
Location is good
Staff was polite.. But room was old n run down.
Reviewed July 22, 2014

SINGH B. from India
Couples
Stayed 3 nights in July 2014
very good
good
Reviewed July 22, 2014