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Recent customer comments

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Very good



based on 13943 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2

Liang H. from Malaysia
Business travelers
Stayed 4 nights in July 2014
Centrally located, lots of Restaurant nearby, easy
Centrally located, lots of Restaurant nearby, easy access to public transport
Centrally located, lots of Restaurant nearby, easy access to public transport
Reviewed July 08, 2014

Liang H. from Malaysia
Business travelers
Stayed 3 nights in July 2014
Centrally located, lots of Restaurant nearby, easy
Centrally located, lots of Restaurant nearby, easy access to public transport
Centrally located, lots of Restaurant nearby, easy access to public transport
Reviewed July 08, 2014

Liang H. from Malaysia
Business travelers
Stayed 3 nights in July 2014
Great and value for money
Centrally located, lots of Restaurant nearby, easy access to public transport
Centrally located, lots of Restaurant nearby, easy access to public transport
Reviewed July 08, 2014

Felix B. from Indonesia
Couples
Stayed 3 nights in July 2014
Good Location
comfort, good service, good location
Reviewed July 07, 2014

Tristan N. from Malaysia
Couples
Stayed one night in November 2013
Great! I will visit again
Clean; New; Comfort
Affortable price, worth to stay!
Reviewed July 06, 2014

Darren G. from Australia
Families with young children
Stayed 4 nights in July 2014
Large, clean, well air,con'd rooms. Recommended!
Very large space. Separate TV room (great for the the kids). Comfy beds, with TV in each room. Breakfast included, and wide variety of Western and Malaysian. Pool large and safe for kids.
Relaxing, comfortable and satisfying, this hotel has a lot going for it. Large rooms, good variety of food at the buffet breakie, a shallow, but large kid safe pool and acceptably fast in,room wifi internet. While hotel food and beverage prices are ridiculously high compared to food on the street, one can't criticise, as this is the same everywhere. The only negative I can find is the air,con is not adjustable , I loved it... But my wife and daughter found it uncomfortably cold at times. It's only a 5 minute walk to Berjaya Times Square shopping centre, where there is a large indoor amusement park with all sorts of rides, western style shopping and a local supermarket. There is also a great food court with a wonderful variety of foods available. I would recommend the Furama to friends, and would certainly return in the future.
Reviewed July 06, 2014

Ibrahim S. from Jordan
Families with young children
Stayed 8 nights in June 2014
Not sure but below the expectations
Room size only nothing else
not recommended bad service low quality specially food variety nothing for arabs .
Reviewed July 05, 2014

QI M. from China
Couples
Stayed 2 nights in June 2014
GOOD
BIG ROOM
Reviewed July 05, 2014

Barbara B. from Belgium
Families with older children
Stayed 3 nights in June 2014
Good location clean rooms service not good
location clean rooms
it was ok but the service was not good. Breakfast was included but the tables where dirty and service was not good. Unorganized and everyone was running around but no one had a clear function. It's a nice hotel but the lack of service was really not up to scratch. It lacked management I felt like the people really tried but they did nit have clear guidelines. So please don't blame the staff but rather look at management.
Reviewed July 04, 2014

Anna F. from Hong Kong
Couples
Stayed 2 nights in June 2014
Comfortable room and easy access to shops
Comfortable room, good wifi, close to Bukit Bintang shops
We booked a deluxe room but were pleasantly surprised to see that we were upgraded to a one- bedroom suite. The hotel was a five minute walk to Berjaya Times Square full of shops, restaurants and a cinema. This hotel would be good for a short KL getaway.
Reviewed July 04, 2014