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Very good 7.7
Based on 13857 reviews

Recent customer comments

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Very good



based on 13857 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Daniel S.
Singapore
June 20, 2014
Looks good to stay in but bad servicns in all
We encounter totally no greetings from e manager and staff, very bad attitude cleaners and late room service Room is dirty, requested to change room got a verbal reply from manager said no room to change only can try the next day I make a call to manager, e call was pick up by a staff girl and i demand to change room, The manager suppose to return my call but instead sent me a letter slot In under thru' e main door, e letter is to inform no rooms is available This whole process show unprofessionalism and no respect for e guest, in all bad experience and service and unfriendly stafff in this big hotel I want to praise this guy in security department, he is e only one who greet us warmly and we can sense he is friendly, good job he set a good example in this big hotel

YEW W.
Malaysia
June 19, 2014
Decent stay
Good location
Not having free wifi is a disadvantage

YEW W.
Malaysia
June 19, 2014
A decent hotel
Good location, big room, friendly staff
This is my second stay in this hotel. The room is somehow run down despite being a quite new hotel. Else the staff is good although the service is rather a bit slow.

Abdullah E.
Singapore
June 19, 2014
Great Hotel with live World Cup screening!
Hotel smells good every time, A variety of buffet breakfast and we felt very secure.
The hotel interior smells of lemongrass which is good. We got a hotel room with 2 large bedrooms. The buffet was commendable as it was the best amongst the few hotels we tried during the week long holiday.

Karim S.
Singapore
June 19, 2014
Average
No comment
It is going to be my first and last in Furama Hotel Bukit Bintang.

Howard M.
South Africa
June 19, 2014
A very pleasant stay
We were upgraded to an Executive suite. Room was spacious. wedding was clean and white.
The only negative I EXPERIENCED IS THAT i ASKED FOE 2 SACHETS OF SUGAR TO BE BROUGHT TO THE ROOM AND THEY NEGLECTED TO DO THAT.

Mohammad M.
Singapore
June 19, 2014
Comfortable, accessibility, nice view
Good breakfast, clean room, nice ambience
Happy, enjoyable, relaxing and good experience and peaceful

LEE K.
Singapore
June 19, 2014
Hassle free
Clean. Comfortable. Convenient.
Good place to stay. Convenient. Better if there are signs for guests walking over from berjaya Times Square.

Ma. S.
Philippines
June 19, 2014
Spacious family room
Family room with 2 bedrooms was big enough for a family of 5 adults. 2 mins walking distance to a mall and 5 mins walking distance to a Monorail station. Staff was helpful.
Our room had complimentary wifi for 6 gadgets but none of us could get a good connection on the first day. I want to thank Nasharul the I.T. guy who helped me work out the kinks that corrected the intermittent wifi connection in our room. After that, wifi connection was very good. Over all, our stay was good except for the moldy smell emanating from the bathtub drain.

TAI M.
Singapore
June 19, 2014
SO FAR SO GOOD
GREAT BREAKFAST
SO FAR SO GOOD