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Very good 7.7
Based on 13785 reviews

Agoda Verified Reviews

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Very good



based on 13785 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

9.2 Kian H.
Singapore
March 12, 2016
Clean, friendly staff
Staff is friendly, chambermaid handled us extra bottles of water when we requested. Wifi working this time round.

3.6 Joo T.
Malaysia
March 12, 2016
good location
good location with good budget

2.8 Joo T.
Malaysia
March 12, 2016
Good location
this is my 2nd time, good location with good budget

8.3 chong Y.
Malaysia
March 12, 2016
staff quite friendly
clean, comfortable,and convenience
everything is ok...

7.6 Carsten W.
Germany
March 11, 2016
Too loud, Dirty Pool - good Price, Nice staff
Unfortunately the Building next door Produced loud Music during the nights (not just one Night...). Staff tried to compensate that by givin me an Upgrade and free Breakfast. Staff / Manager was very Nice. Nebertheless i lost 1 1/2 Night of sleep. Pool Water is not very clean. Despite this: Price value of Hotel is good.

3.2 Apichat M.
Thailand
March 10, 2016
Service
Bad service

7.7 Heinz N.
Austria
March 10, 2016
Nice stay with a few flaws
room size, check-in/check-out procedure, attentiveness of staff
For the first time, we had a suite room, which was very convenient. The ambiance of the Furama Hotel is good and the staff was friendly and helpful. Unfortunately, the bathroom in our room needs urgent refurbishment because all of the silicone sealing joints showed heavy traces of mold, which made the use of the bathroom rather unpleasant. The cleanliness of the other parts of the bathroom and the room itself was fine, though. Another issue - already mentioned by several other raters - is the bad organization of the breakfast buffet. Staff there seems to be a bit overwhelmed, so it happens that there are no glasses or plates available at certain times and also the placement of food is somehow a bit confusing, which makes guests running around and leads to congestion. The choices of the buffet itself is good, there is something for every taste. The location of the hotel is convenient, as a monorail station is close (about 5mins walking), so places of interest can be reached easily.

8.3 Lim K.
Singapore
March 10, 2016
big room , strong wifi , friendly staff
big room , early check in n late check out , strong wifi
good value for money , room and beds are comfortable , 5 to 10 min walk to shopoping and monorail .

8 Yusni K.
Malaysia
March 10, 2016
Nice hotel
Large & cleaned room. Its very challenging when drive in / out from the car park.

6.8 PENG C.
Malaysia
March 09, 2016
Bad Experience with staff and NO FLEXIBILITY
I book 2 rooms for my family (from outstation) and they check in different time. I selected "I'm not staying at the hotel. I'm making this booking for someone else" and key in accordingly. But end up i still need to take emergency leave and check in myself for the 1st room while the 2nd room I can't collect the key 1st even I make the payment. NO FLEXIBILITY. The only good things is they upgrade 1 room.