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Very good 7.7
Based on 13801 reviews

Recent customer comments

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Very good

based on 13801 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

6.3 Praprot O.
April 30, 2014
It's the city hotel. Nothing special.
Location bahtroom lobby
If you stay during the daytime. It's very noisy from the road consstruction nearby eventhough you stay in the closed room on 21st floor. I thing the constuction will be there until end of 2014. Breakfast is normall, nothing special. Hotel has just renovated, lobby & bahtroom is quite good.

4.3 Norazlinah M.
April 30, 2014
Walking distance to Berjaya Time Square
Having breakfast was a nightmare. We were there during Vesak Day holiday and clearly the hotel cannot handle the crowd. First we had to walk around the cafe to find tables. We felt like we were in a foodcourt! They should assign people seats so that guests which not seat on big tables when theres only 2 of them. Really poor in handling crowd. Food was gone when it was only 9:30am. No glasses, no plates. We left the cafe wo any bfast. The next day we arrange bfast to the room and even that get screwed up. Yes we voice out our dissatifaction and yes the hotel staff did try to make it up for us which is a plus point but my question is what about those that doesnt voice out. Cause we can see other people standing ard the cafe looking for tables and food. the scene is like in a bazaar and this hotel is rated as 4-star?!

5.3 ku L.
April 30, 2014
no idea
i am not so satisfied about the hotel because when i want to check in ,the customer services asked me to wait as the room not ready for check in yet.

7.3 cindy L.
Hong Kong
April 30, 2014
spending a long weekend with family members
it located in city central but a bit inconvenience due to traffice, room is big and value for money.

6.7 Soon T.
April 29, 2014
good location, clean rooms, nice lobby n friendly staff
rooms very clean, good location but construction n lack of walk ways make it difficult to wonder around. taxis all very expensive around the city, u will be ripped off, settle price before travelling

8.7 Yuliana K.
April 29, 2014
Spacious comfortable room. Great location.
Comfortable beds, spacious room and great location near to Berjaya Times Square
Overall good experience but housekeeping standards were inconsistent. We noticed that Housekeeping didnt vacuumed the room thoroughly everyday as there were crumbs, dirt and pieces of rolled up hair on the floor which can be a serious issue with young kids. Our bathrobes got dirty and we were not replaced with new ones until we asked for it. Missing 1 x face towel after second day of stay but we didnt require it so didnt ask for it.

6.7 Hamizah H.
April 29, 2014
Huge and comfortable rooms only
Rooms are super spacious with separate resting area, fast checkin n out and clean comfy stay
Bfast very disappointing, small pools with no privacy, location not so good, only thing nice is the comfy rooms however no bathtub..

8 Fei Y.
April 29, 2014
The service is good.
Room, location, Service

8.3 Yin C.
April 29, 2014
Stay was okay
Close to shopping areas
Okay bit abit dirty with dust.

8.7 lim S.
April 28, 2014
comfortable, clean, nice swimming pool
nice swimming pool, relex, massive room
good location, clean, comfortable