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Very good 7.7
Based on 13783 reviews

Recent customer comments

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Very good

based on 13783 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

April 21, 2014
Business minded hotel
not applicable
arrived at early morning. asked early check in, but hotel staff tried to raise the extra-charge and up-grade, even they have vacancies of standard room, and not customer friendly to requests from us.

9.3 Jayaparagas S.
April 20, 2014
Good Hotel and Value for money
Attentive staff, fast check in and room service
The stay over is OK just that there are construction of train station and tracks that makes accessibility rather difficult. Times Square just in front of the hotel hence easy to get to the mall for meal and shopping. Its huge mall and cant miss it! Quiet dark at night and less people walk by thus better to drive or take a cab from and to the hotel after dark.

8.7 Ekasit W.
April 20, 2014
city hotel, close to monorail, shopping area
city hotel, close to monorail, shopping area
This is a city hotel which is close to monorail station and shopping area

9.7 YI T.
April 19, 2014
great hotel, beauty and charming
clean, luxury
it's a good place to stay in this area. well room equipment and clean, luxury.

8.7 Sanna G.
April 19, 2014
Exclusive rooms, clean, near citycenter

9.3 Dinh V.
April 19, 2014
nice nights
location, nice looking, clean
Non free of charge for Wifi

9.3 Dinh V.
April 19, 2014
nice 2 nights at the Hotel
location, nice looking, clean
very easily to go to Bunkit Bintang, KLCC as well as monorail station (IMBI)

7.3 Kim C.
April 19, 2014
Good location, high floor, clean room
Good location, high floor, clean room
Good location, high floor, clean room. Good service from staff

8 Nayomini W.
Sri Lanka
April 19, 2014
Very good
Their staff performance has improved from the time we visited last in Dec 2013
Excellent. Would come back. Room was very good and service good too. Centrally located and easily accessible.

3.7 Hans-Joerg E.
April 19, 2014
very basic hotel, just cheap
just an inexpensive place if you need not more than a bed
Rooms are spacious, but had a bad smell. Bathroom not very clean. Pool is just at the buffet area, not relaxing. Food very basic and cheap. Location not very convenient, even though located in Bukit Bintang. I checked out after 1 night even though booked 2. There are better options in KL.