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Recent customer comments

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Very good

based on 13926 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Norisham R.
April 24, 2014
big... fast... confortable
great n like it

April 24, 2014
Everything is very good
Large, clean and nice room
Everything is very good, nice hotel and room, friendly staff, delicious breakfast.

Azura S.
April 23, 2014
location was perfect. staff was annoying
the location. the food. the comfort bed.
Before i book through Agoda, i did called direct to the hotel but unattended. Operator cut off my call after picking up.On 4th times trial then only i managed to speak with the DM. But she gave me rate higher than Agoda with the same room type. Upon c heck out i ask my husband to collect d deposit refund as i was in the car, the cashier was rude & demand me to came myself or we wont get d balance. Its a ridiculous system. I told her to verified my husband ic & fill up d deposit claimed form (every hotel should have this). But she refused and told me they afraid if stranger found d deposit slip & claim d money!! Nonsense! They can always verify my ic # through phone. Beside payment agoda is under my husband ccard. I did pass her 'comment' letter to the management but never get back to me till now. Bad service!

April 23, 2014
Nice stay
Nice location , near entertainment place and nice staff

Sobha R.
April 23, 2014
Good location for shopping
Cleanliness, privacy and courteous staff
Enjoyed the 2 day stay. Will consider returning, if there is a need.

sook T.
April 23, 2014
overall ok
the hotel room is spacious!
The room is spacious but the traffic near the hotel is terrible. Slow check in and the stuff is not frienly.

Tony L.
April 23, 2014
This hotel has gone from bad to worse
Nothing really good to describe about this hotel anymore
This hotel has gone from bad to worse, the bathroom and toilet fittings are all worn out and parts are falling apart. I could hardly have a decent shower because the shower rose needs to be handheld and the toilet seat has come off and the hotel must be blind not to notice it.

Hong Kong
April 23, 2014
good location, value for money but not clean
good location, value for money but there's dead cockroaches inside the bathroom, so horrible!

Norhayati Y.
April 23, 2014
Good Room, Bad Breakfast & Bad Location.
The deluxe premier room is big for family with older children
Deluxe Premier Room good for family with older children. Rooms are big and clean. Poor breakfast, everything was cold or badly done. Tables are not properly cleaned. Have to ask for cutleries and waited for 10 minutes for new glasses.

April 23, 2014
Near to Berjaya Time Square, Bukit Bintang
Easy Transport, Friendly, Clean
Hotel very clean and near Berjaya Time Square although the road to hotel on construction and confusing but the high rise building make it obvious to not get lost. Very friendly staff but very hard to get cab from there. Nonetheless a good stay here.