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Very good 7.7
Based on 13785 reviews

Recent customer comments

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Very good

based on 13785 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

6.3 Soo C.
March 23, 2014
central location, near shopping area
location, room big,
near shopping area. but the pick up guests area not enoungh. picking guest a bot inconvenient.

9 Hasinah S.
March 23, 2014
Another great stay at furama
Location, staff, clean rooms
I always come back to Furama when I visit KL as it rarely disappoints. During my last stay, I noticed during breakfast that food wares such as clean cups and bowls take a long time to be replenished. It's still happening, perhaps Furama might want to consider buying more cutleries to supply guests comfortably :) Other than that, very comfortable stay!

5.3 Ahlem K.
March 23, 2014
Breakfast, bed, bed
Meh location a lil out of the way, front reception staff need a lesson in customer service... To be honest if you're going to spend this much get a closer hotel amongst it. Oh and room service ....

8.3 Haroon A.
United Kingdom
March 23, 2014
Staff, Food, Servicw
Great Hotel located in central location, busy and many things to do and easy access to public transport and many other hotel and food places in are as well

7.7 Joanna N.
March 21, 2014
Clean and convenient
Clean, Spacious and Convenient

5 Derrick H.
March 21, 2014
Room size is big, quality not there
Staff is nice. 15 mins walk to bukit bintang pavilion , free wifi
It was okay, the quality of the room is not great , room size is big

8 Woon T.
March 21, 2014
Clean, large, comfort room, near to times square
Clean, Large, Strategic location.
Comfortable, Clean, location best! located right behind times square but the connected path is slightly dark and narrow.

8.7 Chin H.
March 21, 2014
Relaxing, spacious, and well worth stay.
spacious room, good security feature, and centrally located
Very convenient to shopping mall, spacious room, and well equipped gym. Overalls very satisfying and well worth the value.

7 Pooi W.
March 20, 2014
Good location and close to local restaurants
Good location, near to shopping malls and local food
It was not a good stay for this trip i would say. We reached the hotel around 4pm. When we checked in, the staff informed that our room was not ready due to high occupancy. She asked us to go for shopping and come back after 2 hrs. It was not acceptable that we had to occupy the room at 6pm. Normal hotel check in is about 2pm. However, the hotel provided us a upgraded suite for us after all. In conclusion, it is just suitable for those who is not demanding and the cost of hotel room is acceptable.

8 Michael J.
March 20, 2014
short getaway trip with the Family
Good location, friendly staff, spacious Family room
I am a regular at this hotel for the past 4years. Apart from a minor hiccup during check-in, the staff are always friendly and accomodating. Great Location right in Bukit Bintang but away from the hustle and bustle.