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Recent customer comments

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Very good



based on 13930 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2
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Benjamin V. from United States
Solo travelers
Stayed 3 nights in March 2014
Great First Stay in KL
Room standard, Staff Helpful, Location Good
After a couple weeks in more budget-oriented hotels in Cambodia and Vietnam, the Furama was a great place to spend my first 3 nights in Kuala Lumpur. The hotel itself is beautiful, has a decent fitness center, nice pool (though water was quite cold), and convenient walking location to shopping in Berjaya Times Square area. The room itself was spacious and comfortable, and the only complaint was that the wifi had occasional problems (but when it worked, it was fast). This hotel was good value for the money if you are looking for something slightly more expensive than the usual business hotels.
Reviewed March 17, 2014

Ellen F. from Malaysia
Business travelers
Stayed 2 nights in September 2013
spacious and comfortable room
great location, friendly staffs and spacious room.
This hotel located in city center KL, and it take about 15-20 mins walking distance to the nearest shopping mall Sungai Wang, Berjaya Time Square. However, it doesn't provide shuttle bas service to take their guest to the shopping area. There's few restaurant opposite the hotel but not that recommended.
Reviewed March 17, 2014

BRANDON H. from Singapore
Business travelers
Stayed one night in July 2013
great location but can be quite noisy at night
location, comfortable bed, clean
Reviewed March 16, 2014

Choon F. from Malaysia
Business travelers
Stayed 2 nights in March 2014
Close to shopping areas
Easy access to shooting mall, simple setup, affordable
Reviewed March 15, 2014

michelle L. from Malaysia
Business travelers
Stayed 3 nights in March 2014
affordable, comfortable, friendly staff
affordable, comfortable, friendly staff
the hotel rates were affordable with free LAN connection and buffet breakfast for 2. comfortable room as we were upgraded from a standard room to a suite by the friendly front office staff upon check in. hotel is close to many shopping malls as well as delicious local restaurants. taxi to the kuala lumpur convention centre cost below RM10 if drivers follow the metre charge, be careful not to get ripped off by cabbies
Reviewed March 15, 2014

Loh S. from Malaysia
Business travelers
Stayed 2 nights in March 2014
Great, Good Environment, Good Location
Great, Good Environment, Good Location
Reviewed March 14, 2014

SC M. from New Zealand
Couples
Stayed 4 nights in March 2014
Nice hotel but not vegetarian friendly
Central location, rooftop pool, spacious modern rooms
A comfortable inner city hotel. However it is more suited to tour or business groups than it is to the independent traveller. Restaurant caters mainly for groups. So called 'vegetarian' menu based on chicken or fish. In able to cater for a vegan, who was advised to eat in nearby shopping malls, which we did. We are retired couple, arriving in KL from India and very tired. We just wanted to relax and eat in. Instead we had to struggle out in the dark to eat. A big hotel like this should label buffet food clearly as to its contents and suitability for various types of diets.
Reviewed March 14, 2014

Zack L. from Malaysia
Couples
Stayed one night in March 2014
Good location, value for money.
Good location, value for money, good service
Everything is fine, just TV program and channel option very limited.
Reviewed March 14, 2014

YUAN T. from Malaysia
Business travelers
Stayed 3 nights in August 2013
Nice and comfortable
Friendly staff, clean and comfortable
Is a nice hotel suring my business trip in kuala lumpur, and the location was nice because near to the shopping center
Reviewed March 13, 2014

glynn W. from Australia
Business travelers
Stayed one night in March 2014
Very comfortable
The linen, the bathroom, the room
Reviewed March 13, 2014