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Very good 7.7
Based on 13785 reviews

Recent customer comments

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Very good

based on 13785 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

February 07, 2014
Very pleasant stay and enjoyable
Covenient to shopping,good location and comfortable room.

8.7 YU H.
February 07, 2014
good and comfortable
clean, good wifi, comfortable
it's second time i stayed here, so all was good. well, another good point is the wifi was quite good.

8.3 YU H.
February 07, 2014
good stay
big room, clean, comfortable
just give me a good feeling, with much bigger room than i thought. living room, bedroom were independent.feel comfortable.

7.7 charul J.
February 07, 2014
it was great hotel, and value for money
location, cleanliness and calm
It was amazing... reception was lil rude, but other than that hotel is v nice...

7 HA T.
February 07, 2014
Great stay at Furama Bukit Bintang
Friedly Staff, Good language Skills and Quite Surrounding
It was great stay, the room is clean, staff are friendly and helpful. Quite a number of restaurant around the hotel. However the breakfast menu is quite poor and too crowded. I would recommend to my friends to choose this hotel if they would like to travel to Kuala Lumpur.

8 Wayne G.
United States
February 07, 2014
comfortable and efficient
location, clean, friendly
We had a little trouble finding the hotel on our own using public transportation, but taxi drivers never did. You have to walk through a not so nice area to get to malls and monorail. Pool is a bit small and too close to breakfast. Overall quite nice, though. Wireless is NOT free for most rooms. LAN is free, though.

9.3 Adelaida P.
February 06, 2014
Excellent service!
Staff, staff, staff
Beyond expectations! They treated us like a king and queen. We loved the update to a suite...and the romantic arrangement. Having breakfast in the VIP lounge is fantastic; the view, the personalized service, the attentiveness. The only 'but' to Furama is that the swimmingpool is very cold as it hardly gets sunlight. All the rest, very good.

9.3 ronny P.
February 06, 2014
Great and Comfortable Hotel.
Location, Room, Service
I had good times,Room is comfortable, the staffs is friendly. Near (10 mins) to huge shopping mall (berjaya times square) and around 20 mins walk from Night Food Streets (Jalan Alor).

3 Serene C.
February 06, 2014
Disappointing and won't repeat stay
Large lobby, good concierge, large bathroom
Overall disappointing. Thought it will live up to the expectation of a 4-star hotel but seriously it only worth a 3-star. Check-in staff attitude is terrible and unfriendly. Breakfast is terrible, not enough food to serve the people and taste lousy, even the coffee is not compatible to a hawker stall. Carpet is stained and hotel surrounding is work just in front of the hotel. Distance from the nearest MTR is quite far, in fact you have to walk almost 12-15mins which passes by a construction site to Hang Tuah station. A nearer station is the light rail station but still a distance away. No shopping centers closed by. In fact the local people don't consider Furama in Bukit Bintang area, it's actually off Bukit Bintang. If you don't like walking, don't ever consider this hotel, it's not at all convenient to travelers.

6.3 CHIN S.
February 06, 2014
near shopping area
Great staff, efficient check In/check out.and trustworthy taxi drivers at hotel.
It is a new note but furnishing was rather depicted. Surrounding of hotel was quite shabby but have plenty of choices for meals. From Imbi station got to exit through back door of Times Square, use back lanes before reaching the hotel... quite scary to use the back lane to go shopping at Times Square. Excel for great staff nothing spectacular.