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Very good 7.7
Based on 13860 reviews

Recent customer comments

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Very good



based on 13860 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Amat J.
Singapore
January 27, 2014
Big and spacious room! Free lan is quite slow:(
Room,Location,Service
The room is what i expected it to be. Safe parking for singapore car. But the free lan is dissapointing s i can't connect to the internet. But highly recommended for the room! Great location! Just 5 minutes walk to Berjaya time square!

Raja M.
Singapore
January 27, 2014
Value For Money
Rooms were clean and reasonably good
It was a short trip and it served the purpose. Although address was Bukit Bintang it was difficult to find and not many taxi drivers knew about it. Huge train construction made it both traffic busy and dusty.

aluem L.
South Korea
January 27, 2014
good location,
good lacation, reasonable price, nice staff.
reasonable price and nice staff, especailly easy to get transfer. I was KL via Singarpore, the bus stop pretty near Furama hotel.

Ahmad T.
Singapore
January 27, 2014
The sweet city hotel with a classy touch
The service, the dining , the rooms
My was good. Enjoyed every moment of it. Great in room findings and nice view if both the twin towers and the menara. Affordable rates to pamper one self

Ahmad T.
Singapore
January 27, 2014
For sure coming back to the hotel if around there
The view, the room , and the food
My stay was awesome and excellent hospitality from the hotel staffs. Didn't hv any problems with the hotel cleanliness and service.

Ahmad T.
Singapore
January 27, 2014
The heart of the city life
The staffs , the rooms, the view
My stay is very good. I would come back and recommend my friends and family if the would want to have a perfect place in the city.

Ahmad T.
Singapore
January 27, 2014
The city short business getaway
The room, the food, the service
My stay was good. I extended two due to business issues and also because the hotel is great comfort and efficient room services.

Aine F.
Ireland
January 26, 2014
Good hotel , good location
Cleanliness, location and secure
We had a pleasant stay for our first two nights in KL, good hotel to stay at if after getting off a long haul flight not too far from airport, 35-40 by rail and taxi. Clean business like hotel, lots of domestic travellers. Nice welcome, check in did take a good length of time but the gentleman was polite and courteous and apologisers for the delay. The room was a tiny bit worn looking in comparison the photos, but clean and presentable. Housekeeping v good, all hotel seemed clean in all areas. Breakfast was good, there seemed to be a good selection of Malay options and a few bits to suit westerners also! Lots of juice, coffee, fruit, toast etc! Staff v pleasant and aim to please! I was v v impressed by guest services, it was my birthday on the second day of our 2 night stay and when we returned to the room, they had left a slice of personalised birthday cake in the room for me! Delish but most of all attentive & thoughtful, fab personal touch! Well done, will be back! The only negative feedback is on the pool, islets not v useable as it's next to the restaurant and if your any way self conscious I'm not sure you want breakfast, lunch and supper guests string as you dine! Regardless of how you look, good or bad, when sitting eating, the eye is drawn to the pool and anyone who dares jump in!

Norisham R.
Singapore
January 26, 2014
Awesome.
Good location. Nice ambience. Friendly staff.
Fantastic! Smooth Check in and Check out. Friendly staff. Great breakfast. Location is good easy access via public transport and most sweetest memory being was free upgraded to Executive. Great room. Will surely come back to this hotel. *Both thumbs up!!*

TAN T.
Malaysia
January 25, 2014
A nice hotel for relaxing
Centrally located, clean hotel & good services
Satisfied and its so convenient to access to many entertainment places & food restaurant