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Very good 7.7
Based on 13799 reviews

Recent customer comments

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Very good

based on 13799 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

5 Susan N.
January 03, 2014
Staff & Housekeeping needs improvement
Spacious lobby
Very slow reception service and no clarification nor reminders given nor initiated on extension or confirmation of last day stay. Request for extra pillow smells used. Shower facilities at the gym/pool area has no shampoo/shower gel and plumber problems despite being a new hotel. No free wifi that is most irritating.

7.7 Yee E.
January 03, 2014
Good breakfast, relax
Good food, big room n relax

January 03, 2014
nice hotel n great location
nice, great, and comfort

7.7 Sudhish S.
United Kingdom
January 03, 2014
Enjoyable stay in Malaysia
Very good ambience in the lobby, large executive room and variety of breakfast.
Good value for money hotel, but bit dated decor and bathroom. Reception was short staffed at 11 am for check out and waited 20mts. Location close to Berjaya Times Square for shopping. But bit far to walk to the Pavillion or to KLCC. The hotel offers 3 shuttle services a day to the Pavilion and Times square, but its only 5-10 MYR by teksi. Its bit away from the KLCC and wasnt able to the see the newyear fireworks, but can get some good views from the 27th floor for photos. overall.. reasonable value for money hotel. But stay in KLCC if u want to see the city and stay in outer areas for resorts.

7.7 David C.
January 03, 2014
It's a convinient htl & close to city attraction
Spacious & cozy room, comfortable & close to all access
Everything is very good unless breakfast time, some meals are running out at 9am while many guests still coming in for b/f

8.3 Husin A.
January 03, 2014
Hotel Quality Match the Price
Large Room, Comfortable Bed
Standard service and the room rate match with the price

8.3 Bong C.
January 03, 2014
Great stay
Modern, clean & spacious
Love the cleaness of this hotel. Will visit to this hotel again in my next trip.

January 03, 2014
Comfortable - relaxing
Excellent Room - Food - Close to major shopping malls
Very comfortable - We were originally booked in for 7 days - but due to a last minute cancelled flight - we arrived 2 days late - we emailed the hotel, and while not refunded the 2 days, they did hold our booking till our late arrival - maybe we were compensated as they upgraded us to an executive room (3 rooms - bathroom - bedroom - living room) on the 23rd floor. Hotel had food great - plenty of cheap eats close by - 2 blocks walk from major shopping malls, monorail station, and the main road full of foot & body massage outlets. Be early for breakfast, as very busy, and sometimes have to wait for resupply of juice, fruit, yogurt, croissants etc.

9 Vendasalam C.
January 03, 2014
Very comfortable. excellent hotel. modern rooms
Very clean. Opposite Times Square. Modern rooms
Very comfortable. Clean rooms. Friendly staff. Worth the money paid.

7 mark Y.
January 02, 2014
perfect hotel
Cool hotel 5min walk to time squres and bukit bintang