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Recent customer comments

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Very good



based on 13926 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

How W.
Brunei Darussalam
January 15, 2014
location near shopping centre and local food
location,nightlife and clean
good for nightlife and shopping centre and local food

Wei H.
Malaysia
January 15, 2014
Pleasant stay
Clean, comfortable and strategically located
Spent a few nights in this hotel and love the beds. Its comfortable and quiet. But the staff performance and friendliness still require improvement and the facilities in the hotel has not been maintained well. With good access to city tourist spot, it will be good for leisure or business traveler

Wei H.
Malaysia
January 15, 2014
Pleasant stay with comfortable room
Clean, adequately spaced and comfortable room
It was a great stay at Furama hotel where facilities and access to town is very convenient. The staff performance at the lobby is rather slow and not very friendly. The rooms are clean and comfortable and suitable for business traveler that wants to have a comfortable stay without breaking the bank.

LOGES L.
Australia
January 15, 2014
Great place for shopping andsight seeing
Comfortable, neat and good location
The hotel was located in Bukit Bintang making it close to a lot of great shopping malls. The hotel itself was clean and comfortable!

Mohammad T.
Malaysia
January 15, 2014
Just OK.
Spacious room.
The hotel was okay. Just average. Nothing fancy. The room was pleasant and quite decent interior. Overall just okay.

Dwi H.
Indonesia
January 15, 2014
Good Location, Good Hotel
Good room, staff and location
This hotel is very large room. Nice breakfast and near by Shopping Mall and also near by monorail station. Will back again to this hotel.

Jing K.
Malaysia
January 15, 2014
Quite OK - No serious problem.
Big Size
Well. not so bad, and not so good... Able to extend the check out time to 1pm, instead of 12pm, Breakfast variety quite much. Not as cosy/sleek design as expected. Location wise considered strategic but need to walk across a dark smelly alley to Berjaya Time Square.

Adam T.
Singapore
January 15, 2014
disappointing and bad service
location, local restaurants, shopping mall near by
i was served by a trainee who had poor service etiquitte and was unable to accomadate and be flexible knowing my schedule and appointments. i requested for an early check-in but had to wait for my room after 4pm. the same staff also almost charged me additional even when i had informed the previous service staff at night that i would be checking out a little later due to my attendence at a conference and which the staff had agreed to inform. my latest experience was certainly disappointing. the staff was very rigid and cancelled our access cards even we came back at 1.25pm of which the previous staff was informed that we had requested for late check out as we were some way off.

Adam T.
Singapore
January 15, 2014
Good but Quality of Service Staff deproved since
Location, Value, View
I have been a regular of the hotel the last couple of months. The first time I was there was a wonderful experience where service staff were accomadating and flexible but this time around it was certainly not pleasant. I was served by a trainee who had poor service etiquitte and was unable to accomadate and be flexible knowing my schedule and appointments. I requested for an early check-in but had to wait for my 2nd room after 4pm. The same staff also almost charged me additional even when I had informed the previous service staff at night that I would be checking out a little later due to my attendence at a conference and which the staff had agreed to inform. My latest experience was certainly disappointing.

Katie Y.
Singapore
January 15, 2014
Great staffs great hotel and great location
Location, comfortable beds & rooms
The stay were great except room i was staying, the airconditon was too cold, think the thermostat was not working. Otherwise everything were good.