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Very good 7.7
Based on 13794 reviews

Recent customer comments

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Very good



based on 13794 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Kah E.
Malaysia
December 10, 2013
Big room
nothing
the hotel was ok, but a lot of ppl, when we go eat our buffet breakfast, it like war~! a lot of people, some ppl also need Q and wait for the place to sit.

Jone T.
Australia
December 10, 2013
Very Good
Facilities, Staff, breakfast
Good. Close to Time square. Close to the city as well. Could walk to China town if you want

Langang K.
Malaysia
December 10, 2013
Very good room
Luxurious , quite reasonably priced
Overall OK, taxi service is easily available. Quite frustrated coz was not granted extension of stay based on the same room rate given as per earlier 2 days stay. Would want to try the same hotel in future.

Brandon P.
Australia
December 10, 2013
Oklah
So good. Lah
Will stay again if your guys upgrade me next. Booking.

Wong N.
Malaysia
December 10, 2013
Affordable 4 star hotel within the city
Centrally location within shopping mall and restaurant,friendly staff who are readily to assistand and affordable
Good location within the city to do my shopping and food is not a problem as there are many restaurant within walking distance. The hotel staff are friendly and I would stay here again when I am in this area..

ng K.
Malaysia
December 09, 2013
comfortable and nice food
great breakfast, comfortable room and good location
Overall this hotel is good and i will recommend this hotel to others who wish to visit and shopping at Kuala Lumpur. The breakfast is great however there was a rude and with terrible attitude restaurant lady staff who was on duty during my breakfast hour as when i asked her to clean a table for me as the previous customer just left and there was no other table available for me at that point of time, she heard it but failed to reply or take action as a hotel service staff. Instead of responding, she just left me there and walked away to the other table.

Joanna K.
Malaysia
December 09, 2013
Value money
Cleanliness, Good location, Comfortable bed
We were given free upgrade from Deluxe room to Suite room, hotel is clean, but the receptionist can be more smiling and courtesy.

herleen N.
Philippines
December 09, 2013
You can see KLTower & Twin Towers from our room :)
Huge room, clean and friendly staff
I travelled and stayed in this hotel with my husband and my 1 year old daughter. We were upgraded from superior to suite room :) the room was nice, and you can see petronas twin towers and kl tower from the glass window. We honestly didnt like the food. Im expecting good breakfast like western type of food such as hotdogs, bacon, hams...well they have huge varieties not our type though... More of spicy, veggies, nuts, curry (indian and muslim kind of food if you must say) the pool is not what it seems to be in the picture.. A bit small and old. But to sum things up... We enjoyed our stay. Lots of taxis waiting infrontof the hotel,lots of restaurant across the street and 5min walking distance going to berjaya times plaza :)

mike S.
Singapore
December 09, 2013
this round is a nightmare
clean, big, centralised
I been staying in this hotel for many times in a year until recently one incident that freak me and my gf out, in the middle of the night about 1am, during our sleep, i heard key opening sound at my door for mins...den followed by knocking and ringing of the door bell, i went out to open the door, standing there is a couple claiming that is their room, i told them to check with the conceige... mins later the phone rang... and the caller (from conceige i guess) started asking me.. did i change my room? did i went into wrong room? oh gosh.. i checked in 2pm till now and the staff asked me if i change my room... so i question back and he replied saying, oh sir, it is jus some security check.. what nonsense is this? security check?

CL C.
Malaysia
December 09, 2013
Convenient location
reasonable price, strategic location, parking available
Generally a comfort stay as I travel to KL and stay in this hotel quite often. The main attraction to me is the location and also parking availability. The price is reasonable too and the room is clean.