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Very good 7.7
Based on 13857 reviews

Recent customer comments

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Very good

based on 13857 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

seng S.
December 01, 2013
clean, comfortable and good service
clean, comfortable and good service
The hotel is located behind time square, need to pass by a dark alley, quite dangerous for ladies.711 and eateries are just opposite the hotel. The hotel prepares a birthday cake for my father which is very nice of them. Very surprising. Check in check out was smooth. Breakfast selection is ok. The lift got to wait for quite awhile during peak periods. Other than that room is big, bed is good and toilet is big. Very satisfied with the stay.

wenfeng J.
December 01, 2013
nice clean nice breakfast

henry L.
December 01, 2013
good location with comfortable room
great breakfast, friendly staffs, luxury lobby
it was a great stay at the furama hotel as the room is wide with comfortable environment.

Franceca S.
December 01, 2013
Convenient location but low service
Location, High floors, Pool
Location was good, near to LRT and Berjaya Shopping Center Even though there was heavy roadworks around, we still managed to find the hotel convenient. Did not have breakfast there so unable to comment Was disappointing though that our room was not cleaned when we went out in the day. Had to come back at night to a dirty unmade room with no clean towels.

December 01, 2013
large room value for money
nice hotel but not close from centre bukit bintang we walked to imbi station monorail and stop to bukit bintang station. but the bfast is complete and we can find international and also local food

Lee M.
December 01, 2013
Great service and value for money
Friendly and helpful staff. Within walking distance to Time Square Shopping Centre. View of the city is superb at the Executive Lounge.
Staff was very friendly being first timer to Furama Hotel Bukit Bintang. The staff are very attentive to our needs and courteous. Food during breakfast ran out too fast and could hardly see replenished food at the respective counter as there are too much hotel guest. We love the Executive Lounge as it gave quality time and privilege to the guest who stayed at the executive club. Thumbs up!

Ayman B.
Saudi Arabia
December 01, 2013
I feel like in my home office !
big rooms, internet, hi quality
I like it, but the price changed to higer, so i changed the hotel … I liked the big room, sprcially for my work using the big desk & internet cable, no wifi in the room and the cable was fast free and i like the location neer to big mall, the staff was nice. I did not find in hotel a musalla level for muslims to pray (together). It is better to make nice musallah for muslims. When I arrived there was 2 lamps not working, i requested fix it and the fix was fast.

Edwin O.
November 30, 2013
the pillow is bad
nothing! only large size, the room is not well-clean.
this is my first and last time stay at furama hotel in KL

Azlan K.
November 30, 2013
Friendly staff with good environment
Clean, friendly staff and clean environment
Clean room, fast internet connection. Near Berjaya Times Square where you can shop till you drop. Nearest LRT Station is Imbi where you can get connected to the heart of Kuala Lumpur. Breakfast is acceptable. If you stay at the executive club level, you can enjoy cocktail reception from 6-8PM.

Isabelle G.
November 30, 2013
Poor hotel maintenance and reservations
Nice swimming pool at level 3
Room that I book 1week ago. And bed type. Wasn't given as per request. Due to there is only twin bed left. Was upgraded to suite room instead. Room mini bar is empty. But it was supposed to be complimentary mini bar for club rooms. Toilet bowl cover is spoilt. Laundry hanger string is spoilt as well. Breakfast restaurant ran out of yoghurt at 9.30am. No top up thereafter. Asked the service staff for yoghurt. Their reply was yoghurt is only serving till 9.30am. But breakfast ends at 10.30am. This is definitely uncalled for. For such a good hotel..