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Furama Hotel Bukit Bintang

136, Jalan Changkat Thambi Dollah,, Bukit Bintang, Kuala Lumpur, Malaysia 55100

Recent customer reviews

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Very good

7.7

based on 13645 reviews

10541 reviews in English

Value for Money
7.8
Location
7.7
Staff Performance
7.9
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (13645)
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Mohd N. Couples Malaysia, September 24, 2013
TRAVEL

FRENDLY STAFF, MEALS,ROOM HOTEL
10
GOOD
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Brett B. Business travelers United States of America, September 24, 2013
Average Hotel in average location with poor staff.

I was upgraded for free.
3
Average. Average. Average. Average. Good black out curtains.
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Lai P. Couples Hong Kong, September 24, 2013
good

convenient,comfortable
8.7
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Simon W. Solo travelers Australia, September 24, 2013
good value hotel which is just a bit isolated

good breakfast ; nice swimming pool ; clean and quiet but isolated
5.7
reasonable value 4 star perhaps getting a little tired ; good breakfast ; nice swimming pool ; helpful staff but quite isolated with only beraya times square within walking distance ; would stay again in the right circumstances
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Adrien D. Couples France, September 24, 2013
good location and good price for an average hotel

location easy to get a cab clean
6.7
The stay was pleasant, with good quality of staff, but the hotel is more for groups than solo travellers
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Hashem A. Couples Saudi Arabia, September 24, 2013
Business / conference hotel

Shopping.City view,Fast internet
7.3
New hotel with large rooms and excellent shower/bathroom. The location is very good
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Sharlyn L. Groups Singapore, September 23, 2013
poor

none, not applicable
3
Bad experience, location is bad, not convenient at all, staff performance was poor, it took 20 minutes for the room service to reach my hotel room to settle my issues, didnt know that the hotel was so big that they need 20 min to come up to my room, and afterall, the issue was not settled at all despite taking 20 min to come up. Toiletries are not provided fully. Bath towels were not provided at all, they expected us use face towels to wipe our whole body. Bottles are not provided. Hotel room is not fully equipped. Shuttle service was poor, only have one way direction and expect us to take our own transport back. Advertisement does not depict what is it. Hotel totally not value for money. In fact, too expensive given the quality provided. Hotel breakfast was average, nothing to look forward to, shouldn't have opted for breakfast if i know the standard. Overall, bad experience, will not come back anymore, never in my life.
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Hak M. Business travelers Australia, September 23, 2013
Dated hotel, value for money

cheap, close to shopping area, good gym
3.7
The room was basic (suite) and lack of character. Overall felt dated. Location is not too bad, and easy to get to key points of interested with the 3 times daily shuttle. Competitive hotel market meant you should try and shop around for something else
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Hak M. Business travelers Australia, September 22, 2013
good gym, dated fittings

Good gym, cheap hotel, close to shopping areas
4.3
Large rooms but dated.shop aroudn and you will find others
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Tang T. Couples Malaysia, September 22, 2013
overall is satisfied but still can be improved

large room with living room, nice location
6.3
Satisfy for the large room, hotel location, and feeling confortable to stay in this hotel. However there are few thing should be improved. Firstly, the check-in and check-out procedure is too slow. Secondly, this hotel is a 4 star hotel but do not provide hair dryer? After 4 times request from housekeeping, it took about 1 hour to pass me the hair dryer with reason there are many people request for the hair dryer. So they have to follow the priority? This is so called 4 star hotel...
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