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Recent customer comments

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Very good
7.7
based on 13694 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.7
Location
7.7
Room Comfort/Standard
7.9
Staff Performance
7.9
Value for Money
7.8
Food/Dining
7.2

10 Dhafer A.
Bahrain
August 30, 2013
Wonderful and enjoyable
Breakfast, rooms and staff
It is by far one of the best hotels I have stayed in and I'd recommend it for any kind of visit

7 Taher A.
Kuwait
September 15, 2013
New hotel. Comfort rooms.
Air condition, clean
Over all it was good, I booked deluxe room, reached late they upgraded me to suit room which was excellent. I have been given city view and keep asking twin towers or swimming pool view but did not get it. The twin towers and spinning pool view rooms are excellent.

7.3 James M.
New Zealand
September 14, 2013
Comfortable hotel, friendly staff.
Friendly staff, good room, big breakfast choice
Very comfortable, lots of malls around, handy to monorail. Lots of construcyion goin on.

7 Nadiah S.
Singapore
September 18, 2013
Pleasant stay with comfortable clean room
Spacious rooms and comfortable with good staff
We booked for deluxe room but upon checked in was told by the front desk that there's no availability of queen bed only twin sharing.Therefore we opted for a room upgrade(Executive Suite) with an additional fee imposed. Rooms were great and spacious and we opted for breakfast at the executive lounge instead.Much more comfortable with lesser people although the range of food weren't that much. Overall,a pleasant stay there.

6 Lydia S.
Singapore
September 05, 2013
so so
none i can think of..
Furama was so so... the bad thing is that internet was free with lan cable.. :X it's modern world now.. ppl just use mobile phone for surfing net.. who would use lan?? :S how come no free wireless internet? the room was normal.. the receptionist told me that our room was upgraded, but it seems like the normal standard room just big in size, but empty, no sofa, just 2 chairs. the toiletries was limited, only 1 bath foam was given, the pillow cover was dirty too. the hotel itself looks old.. nothing around there, just some chinese restaurants.. but it's walking distance to berjaya times square, but berjaya times square is definitely better than this hotel.

7.3 mouza K.
United Arab Emirates
September 07, 2013
nice hotel, the internet rechargable and expencive
breakfast, clean, staff
I stayed for 5 nights, the hotel is good specially the breakfast and rooms, but the Internet is charged and it's very expensive also is allow for 3 devices to connect.

7.3 MUHAMMAD K.
Malaysia
September 07, 2013
great hotel for money
close to shopping,nightlife and klcc
great hotel and swimming pool view was great.Just for breakfast menu is in limited served.

9 Jesse L.
United States of America
August 30, 2013
The hotel is in a good location for shopping and s
The staff was excellent, the location is great and the rooms are comfortable.
The stay was pleasant.We were upgraded to a suit on arrival. The room was large and comfortable. The wired internet is free but did not work. The staff tried for a few hours to no avail. The next day I was provided a password for the wireless so I finally had access to the Internet. No hot water kettle in the room so I had to call for hot water each morning. The desk said they did not have enough kettles for all of the rooms. These were minor inconveniences. The staff was very helpful in arranging taxis and providing directions to things to do within walking distance.

6 SOON H.
Singapore
August 31, 2013
value for money
Clean, near shopping centre, easy access to MRT
Nice hotel, value for money, lots of shopping mall and food around this area.

9 fadzli T.
Malaysia
September 03, 2013
great experience. worth every cents
very nice and spacous room, great breakfast and nice pool
great. clean and spacious room. very near to Plaza Bukit Bintang.