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Recent customer comments

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Very good



based on 13926 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2
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Ezrie R. from Malaysia
Business travelers
Stayed 4 nights in November 2012
Excellent stay
clean, exclusive, affordable
Reviewed October 07, 2013

WINATA I. from Indonesia
Business travelers
Stayed 2 nights in September 2013
Good place to stay for holiday & business
Good Break fast, good pool, spacious room
Reviewed October 07, 2013

simon W. from Australia
Solo travelers
Stayed one night in September 2013
good value hotel which is just a bit isolated
good breakfast ; nice swimming pool ; clean and quiet but isolated
reasonable value 4 star perhaps getting a little tired ; good breakfast ; nice swimming pool ; helpful staff but quite isolated with only beraya times square within walking distance ; would stay again in the right circumstances
Reviewed October 07, 2013

HYEONGGEOL C. from South Korea
Business travelers
Stayed one night in September 2013
Good location.
Location, clean, kind staff
I was well satisfied with kind staffs and good location.
Reviewed October 06, 2013

SAY B. from Singapore
Couples
Stayed 3 nights in September 2013
Fantastic
Is clean, big rooms and good breakfast
Very Good and we look forward to bring our family here again around December.
Reviewed October 06, 2013

Mohamed A. from Australia
Couples
Stayed one night in October 2013
Excellent
Fantastic breakfast and the staff were really helpfull
We hand good time in the hotel, centrally located and good for shoppers
Reviewed October 06, 2013

Ria M. from Philippines
Solo travelers
Stayed one night in October 2013
Huge and comfy room
Room was big. Friendly staff. Close to shopping and dining Areas
Furama was new according to the tourist guide we had but when we entered the room It doesnt look like it's still new. The room was really big and it is comfortable to move around. Their pool was nice with overlooking at the city. It is also near plaza low yat (gadget mall) and Food areas. Also, their housekeeping isnt that good because we found some trash underneath The table.
Reviewed October 06, 2013

Mardiana M. from Singapore
Families with young children
Stayed 2 nights in September 2013
ok
nr to shopping ctr, easy to find food & fast chk in
Sad to say the room was not maintained well n the toilet was not clean.
Reviewed October 05, 2013

CHUI F. from Singapore
Couples
Stayed 2 nights in September 2013
Good value Hotel in Bukit Bintang area.
Location, Good food Shopping.
I arrived at e hotel around 4 pm & one room was not ready at 6 pm when I leave for dinner. Their Free Internet - LAN was not useful as most of us don't carry our laptops around. Wi-Fi will be more suitable as most of us had smart phones. Food & shopping were good. House-keeping needs to improve.
Reviewed October 05, 2013

Kenneth W. from United Kingdom
Business travelers
Stayed 2 nights in September 2013
Disappointing fir a Furama brand
Price
When I arrived they did not have my reservation and it took one hour to checking ! Ouch Hotel was extremely poorly and sparsely furnished and definitely not 4star. Breakfast was extremely unappetizing and food not fresh or replenished.
Reviewed October 05, 2013