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Very good 7.7
Based on 13853 reviews

Recent customer comments

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Very good



based on 13853 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Richard K.
Malaysia
February 15, 2016
Dirty rooms
You shall more concentrate on your cleanness

Ken H.
Malaysia
February 15, 2016
Great Hotel
Nice rooms with extra pillows. Great restaurant on the 3rd floor. Would love to take a dip into the swimming pool if it wasn't raining. Rooms were well insulated and TVs had their volumes limited so it doesn't cause disturbance. Specified a room on 'high level' and the Concierge acknowledged that but was given a "very high" 5th floor instead. Drawbacks include 1) there is no hairdryer provided and 2) the electronic safe in the wardrobe in our room doesn't work.

Edwin K.
Malaysia
February 15, 2016
Satisfied stay
Got a room upgrade. Basement car park ticketing faulty

Wong J.
Singapore
February 15, 2016
Nil
Nil

Lim S.
Malaysia
February 15, 2016
Trip to KL on CNY
Check in pretty fast and efficient, staffs quite helpful and attentive, nice lobby deco.
Overall is quite ok, just the cleanliness of the room is quite an issue. Encounter 2 small cockroaches but lazy to get the room changed. Hand head shower was in a bad condition as it was cracked but still workable. Furniture looks quite old which i think a 4 stars hotel should not be in this condition. As for the hangers in the wardrobe, there is a layer of dust which i think the housekeeping should take note if it.

ATHENA C.
Philippines
February 15, 2016
Spacious And Clean Hotel
1. Excellent Staff Performance (Reception & Concierge)

Hiang S.
Malaysia
February 15, 2016
Convenient location as near to timesq
Few minute walk to time sq and monorail station and bring us a lots of convenient on the transport. Taxi services (blue taxi) are well arranged and secure compare to the taxi outside the hotel. However, taxi driver will recommend you to some chocolate shop and please refuse to visit as it is really wasting of your time and $$$$. Breakfast variety need to improved. .

kek L.
Malaysia
February 15, 2016
standard
locations fair night sleep
just simple hotel for a night. nothing much..

CHOW C.
Hong Kong
February 15, 2016
Nice hotel, friendly and helpful staffs
Location is good. Free parking for guests. Hotel staffs are friendly and helpful.
This is the second time we stayed in Furama Hotel. Location is good, shopping mall just opposite. Hotel rooms are clean with nice view. Free parking for guests, it is very convenience. Hotel staffs are friendly and helpful, check-in and check-out are very fast. Standard buffet breakfast.

Stella D.
Australia
February 15, 2016
Very comfortable and enjoyable stay
Lovely hotel with very decently sized rooms. Housekeeping and upkeep of the room was very efficient. Staff were more than willing to help with any questions and concerns. Breakfast buffet can be very chaotic as it gets very busy