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Very good 7.7
Based on 13925 reviews

Recent customer comments

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Very good



based on 13925 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2

Israel L. from Philippines
Business travelers
Stayed 3 nights in February 2016
Cheap Hotel
Clean, affordable and near shop
My stay is quite fun but have a hard time checking in since the name was written under my boss we have to wait for at least 2 hours
Reviewed February 27, 2016

Israel L. from Philippines
Business travelers
Stayed 3 nights in February 2016
Cheap Ok and near Bukit
It was good for cheap hotel accommodation
Reviewed February 27, 2016

Mathew E. from Australia
Solo travelers
Stayed 7 nights in February 2016
Frustrating Stay
Large rooms.
Stay at this hotel was okay but at the same time frustrating. However for the price paid, there could've been better options within the golden triangle. The location of Furama Bukit Bintang is not that convenient when it comes to using a car. Its about 5 minutes walk to Times Squares Shopping Complex/Imbi station and about 15-20minute walk to Lot 10 and Pavillion. The hotel customer services were inconsistent. Sometimes they would call you and ask if there are anything they can provide to you or help you with. Other times toothbrushes were provided without the toothpastes. Breakfast is decent. Although breakfast is quite repetitive, they do interchange some of the food provided. Despite hotel room being large, it was fairly old. One of the problems I had with the hotel was that the hotel room I was in had broken shower doors and squeaky bathroom doors. However the biggest issue I had with this hotel was that it was extremely frustrating using the lifts to get to the 18th floor. Lifts would not accept the security cards whenever I insert it which meant I could not get to my hotel room. Hotel refused to swap my security card. It takes forever just to get from the lobby to my hotel room because of having to insert and swipe the card over 10 times. I can confirm that this is not an isolated issue. It happens to almost everyone Ive seen using the lifts. From any hotels, you would expect to get to your hotel room with ease. This hotel rates itself with 4 stars, I would say its between 3 stars and 4 stars.
Reviewed February 26, 2016

Bidisha S. from Bangladesh
Couples
Stayed 4 nights in February 2016
B
Clean , comfortable, services
Very nice and comfortable.
Reviewed February 25, 2016

CHEE L. from Malaysia
Couples
Stayed one night in April 2015
Excellent
Very clean and comfortable room, easy to access, friendly staff.
Reviewed February 25, 2016

Donald H. from Malaysia
Business travelers
Stayed one night in January 2016
Nice location and room is big
big room, location and restaurant
The hotel room is big but not modern. I have a wonderful breakfast just beside the swimming pool but the variety of food is limited. Very perfect location just behind the Times Square Hotel.
Reviewed February 24, 2016

Jennifer K. from South Korea
Couples
Stayed 2 nights in February 2016
Not bad
...
Reviewed February 24, 2016

Kem C. from Malaysia
Couples
Stayed one night in January 2016
Nice hotel
No comments
Reviewed February 23, 2016

Rahila D. from Singapore
Couples
Stayed 2 nights in January 2016
Big room but design abit outdated
Clean, big room
Reviewed February 23, 2016

Shu N. from Singapore
Couples
Stayed one night in February 2016
GOOD
STAFF
Reviewed February 22, 2016