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Very good 7.7
Based on 13799 reviews

Recent customer comments

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Very good



based on 13799 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

8 John C.
Malaysia
August 04, 2013
Comfy room reasonable price
location , price and room
friendly staff, great location and reasonable price

8 John C.
Malaysia
August 04, 2013
A valued for money hotel that locate city center
location , price and room
friendly staff, great location and reasonable price

10 John C.
Malaysia
August 04, 2013
A valued for money hotel that locate city center
location , price and room
friendly staff, great location and reasonable price

2 renee R.
Australia
August 04, 2013
Not worth it
view of towers, breakfast, cheap
I would not recommend this hotel. Its good value for a overnight stay. My partner & i stayed there for 3 nights and couldnt wait to leave. Its not near the city so to get anywhere its a long walk. as tourist we wanted to be central but we were so far out of the city. quaility of the building was old. The pool is right next to the resturant so when we wanted a romantic dinner there was kids splashing & screaming next to us. Not worth staying here! stay more central.

7.7 EMILIO U.
Philippines
August 04, 2013
Great
location, big room
great,comfortable, accesible to shopping areas and tourist destination

6.7 yan F.
China
August 04, 2013
Good location,bad cleaness.poor breakfast.
service was not that bad, except reception.
It was not a pleasant and comfortable stay. I'm sure you can find something better with same rate.First when I arrived lobby, it took long time ( more than 10 min) for check in, and the staff from reception was quite cold, you won't feel you were warmly welcomed. Secondly, what most horrible was: when I was about to go to bed, I found the bed, pillows were not comfy and smelled of mould,and it looked terribly old. What's disgusting and creepy was there were hair all around the bed and pillows. I tried to remove it by myself and ignore it coz I got quite tired need to go to bed soon, however it was impossible to remove! There was a lot(Some even were very thin it attached the pillows firmly... I tried to sleep on the other side of the bed but guess what there was a blood mark. Omg I could take it anymore, they offer me room change. After room change it was 2:00am. U just can't believe again I saw hair on the bed n pillows.. Felt hopeless to struggle. Just went to bed with a terrible mood, just couldn't wait for next day coming so that I can get out of there ASAP. What's more as I've spoke to the manager, he said he would try to fix it ,would let me know whether it would be possible to offer me a late check out. As I was out for a while when I was back to hotel, wanted to check what time I was supposed to check out. It seemed that the staffs in reception were not awareness of it, told me at latest 12:00 as standard check out time! Didn't want to say anything anymore regards of this matter. Just know I won't come back for sure.

7 THANAVUD N.
Thailand
August 04, 2013
location good, near Time Square shopping center
location good, near local restaurant, near shopping center
Value for money, staff friendly but room maid seems to be not enough as in afternoon the room not cleaned yet.

8 Chin L.
Singapore
August 04, 2013
Centrally located.
Location, food and local transport
This location is a mini city itself, do not have to travel outside, you can find everything you need here. Close to night activities and great shopping. The hotel has a good Japanese Restuarant and reasonable buffet breakfast. The room is clean and big. Internet connectivity is good throughout the day and night. Water pressure is strong. Staff is friendly. I would recommend to anyone who see this comment.

7 Nguyen T.
Switzerland
August 04, 2013
Very good service & basic room
Very good service, near jalan bukit bintang & fast wifi
Staffs in Furama are the best attentive one ever, they help you every little things, I.e exchange small money amount, clear street direction & persuade taxi guy to take us to KL Sentral (taxi in KL they can reject the drive if they think it is not far enough for a drive, etc... They are very friendly also, they smiled and hello to us all the times seeing us. The room is very basic but kind of big. Although those good stuffs, the cleanliness is definitely a warning thing. The towel has some yellow dots on it.. The toilet has very few toiletries, only shampoo, shower n moisturizer, no tampon, toothbrush or comb. The hotel location is very good, 10min walk from jalan bukit bintang- the key central road.

8.3 Yoeng A.
Malaysia
August 04, 2013
Relax and enjoy
Clean, room is big, nice pool
Satisfying with the room, comfortable and relaxing, value for money!!!