arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 13794 reviews

Recent customer comments

Filter by traveler type
Very good



based on 13794 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

mark K.
United Kingdom
August 02, 2013
The executive suite here is the best ever!
executive suite, service, food
We booked an executive suite here since it offered a big room with free breakfast, exclusive lounge, cocktails, dinner and free mini bar and wifi. This was the best hotel stay that i have ever had in a city! Excellent!

Muhammad A.
Singapore
August 02, 2013
Not too bad
Comfy, Large, Average
Overall, average. Large, comfortable however the location is some distance from main bukit bintang.

Rebeca M.
Chile
August 02, 2013
Goos
infrastructure, people, breakfast
Location is not perfect and is very difficult to walk from the hotel to the citu center. But the room was big and the staff very friendly. As in Furama Bangkok, this hotel has the most perfect croissants for breakfast!!

yee T.
Malaysia
August 02, 2013
Superb hotel
Comfort, clean and good location. Value for money
They give me a free upgrade from superior to deluxe.

Ben L.
Australia
August 01, 2013
Okay, nothing special.
Size of room, location, accessibility.
Satisfactory stay. Good location. Great little cheap and tasty restaurant across the road.

FERNANDO G.
Spain
August 01, 2013
Poor hotel, a bit old fashioned, well located
Very well located, 2 steps to Berjaya Times Square. Very big Hotel, and affordable price.
We've stayed 3 nights at Furama while visiting Kuala Lumpur. It was a poor hotel, with an old fashioned decoration, specially in the room. Swimming pool didnt offer any view at all. Situation was great due to proximity to Berjaya Times Square, although metro station was not very close. Internet connection was awful. Staff really rude. We've booked a City view room, and the room given on arrival wasnt the one booked....so disappointed. What is good enough is the Price. Really cheap. Breakfast was poor, with not too many western food. Being aware of it was Ramadan when we went, additional problems arrived....with serving food and drinks from 7am to 7 pm....Summarizing not a good choice.

Jun S.
Malaysia
August 01, 2013
Nice stay
big room clean comfortable
the room is big , bed are comfortable, fast internet, big window, and big bathroom also

Wong L.
Malaysia
August 01, 2013
Comfortable and affordable
spacious room, near city area and fast check-out
Overall acceptable but the concierge wasn't helpful at all.

Watchara C.
Thailand
August 01, 2013
Room not clean,furniture look shabby,bad bathroom
none none none
i stay at this hotel for 2 night, when i check-in, front invited me to upgrade to deluxe room but i denined so, the reception show bad mood to me! and send me to room. When i arrived to room, it's cleaning by maid and not finish!! , so i got waste time to down to lobby again to change room. Furniture in room look old and shabby , bathroom hs a problem of water drain out in both ace wash tub and bath area. i got foul smell from bathroom all nighttime.

teresah K.
Malaysia
August 01, 2013
great
clean, good location and good staff
cool, good and very relax, good location,good staff, can go bukit bintang, petaling streets, klcc, pavallion, and many place for shopping.