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Very good 7.7
Based on 13933 reviews

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Very good

based on 13933 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Lim Y.
February 09, 2016
Best location
Location , room cleaness & value formoney
Good location that my business partner can easily reach me

Nawwarah A.
February 09, 2016
It was a good 4d3n
The service was quite decent.

Muhamad F.
February 09, 2016
Staff performance review
Central location, convenient and cleanliness
Quite dissapointed with the staff performance due to miscommunication with other customer. The staff should call someone to take over her place and attend to other customers who were waiting to check-in. After 30 mins of waiting time then someone came and took over. Working in a customer service line, staff should not show tantrum or be in a defensive mode when comes to who is right and who is wrong infront of other customers. Very rude. Understand the situation but handle with lots and lots of patience. Best, show them with a good facts and T&C. Anyway keep up the good work to the staff because sometimes customers can also be pain in the ass! :)

Edison O.
February 09, 2016

Gerard Q.
February 09, 2016
Very bad experience
I usually stay in Furama river front hotel in Singapore. Always very satisfied. I went to KL for a meeting and I had to stay overnight. So I booked Furama in KL. The room was big but quite ordinary. I usually like to see the news on Foreign channels like CNN. No such thing here , like wise for sports and music channels. My worse experience was to come the next morning when I attempted to have breakfast. The restaurant was much too small for breakfast. It was an absolute chaos. No staff to place the guests. The tables were cleared very slowly. More than 50 persons were waiting and waiting to get a table. the access to the lift was even difficult since the queue was very long. I managed to find a table myself, nobody from the hotel checked if my breakfast was included or not in my package simply because there was no staff available. Later when I tried to check out, there was again a lot of people lining up/ More than half an hour to check out. I almost missed my flight. So for me ,this hotel is banned for ever .

Syarmira H.
February 08, 2016
I will come again
Great stay with Furama. I will come again.

Rangaswami B.
February 08, 2016
Good Location coupled with Clean and decent service
Decent Value for money considering that the facilities include Pool and Gym and the location is within walking distance to major shopping centres. The lobby is quite big and can be used to have one on one meetings over drinks in a decent professional surrounding

Prakash S.
February 08, 2016
Nice hotel to stay
I was staying here with my family. Its a nice location with easy access to most of malls. My kid and wife enjoy the stay very much...

Jean M.
United Kingdom
February 07, 2016
The sun bed was very dirty & only 3 sun beds
Room, staff & cleanease

Thomas F.
February 07, 2016
value for money
can't be much better for just a small price...