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Very good 7.7
Based on 13856 reviews

Recent customer comments

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Very good



based on 13856 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.8
  • Food/Dining 7.2

Nurul M.
Singapore
December 20, 2015
Alright!
Location and room
Previous stay was awesome. But this timw were very bad exprience. Was given a room at the lowest floor that you can see the roof that lots of rubbish! Service during check in were not up to my standard. The toilet ameneties were not there. Room leakage amd dusty. Customer service on the telephone vert rude. When i ask for extra pillow and blanket. Responded like as tho we are stealling the hotel things. Inpolite responce and not even helpful when seeing me carring babies and alots of things in my hand. Pool staff were rude to my children and not allowing them to use the telephone. The best part is only check out colleague are friendly.

Chai S.
Malaysia
December 19, 2015
Nice
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Nur M.
Singapore
December 19, 2015
Quality of standard has dropped
I do not enjoy it. The standard has dropped tremendously from the last time that my parents had stayed there few years ago when it first opened. There was no smoking room. We can smoke in the room when the first time we went there. Considering 80% of our family members smoke, it was super inconvenient for us to keep going to the ground floor just to smoke. We had thought that it would be the same as last time. Apparently not. Probably because the Management changed and sucks big time. The food is just ok. Nothing 4 star quality. We had booked 7 rooms in total for all our family members and it was a great disappointment for all of us. We will not return to this hotel again.

Xue L.
Malaysia
December 19, 2015
comfort stay
nice bed,nearby shopping and restaurant

Salliza B.
Brunei Darussalam
December 19, 2015
big room space
Space, short distance from mall and monorail
Good but if u want to get request a good twin tower view it has to be in the deluxe room and higher level

latifah B.
Singapore
December 18, 2015
Comfort
Room interior well equipped, shuttle services was good although 1 way trip and room service was being helpful.
Very relax and confortable. Hope we could come back again next holiday. Bye.

nur F.
Malaysia
December 18, 2015
value for money and good location..
food,kindly staff and the cleaness room
Overall good but i must wait untill three to four hours for the room cleaning,it waste my time..

ERIC H.
Malaysia
December 18, 2015
Great
Nice location, easy and comfortable
Great

MOHD R.
Malaysia
December 18, 2015
amazing room over my estimation
room, customer service, location
very good

Sari O.
Singapore
December 18, 2015
value for money
dining, staff service, ease of checkin checkout
a rather old hotel but all in working condition! toiletries don't come with toothpaste/toothbrush set. location is easy but a bit off the grid to walk to Berjaya times square even though the route is short.