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Very good 7.7
Based on 13933 reviews

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Very good

based on 13933 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2
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Chun K.
December 15, 2015
Service needed to be improved
Cleanliness, ambient, accessibility

Azizah H.
December 15, 2015
very good hotel and will be my 1st choice of hotel
the room being upgraded to bigger room when i stayed there twice and the courtesy of all staffs

Ali M.
December 14, 2015
Dusty, not clean
Staffs very friendly , checkin very fast , good location
Rooms are big, but the room is not properly cleaned. It's too dusty. The roomboy just put the bed covers and clear the trash bins. The carpet is not vacuum, the side tables and other furnitures are not cleaned regularly. Swim pool rules are not managed. Some guests wearing any types of cloths allowed, swimming pool is also very small

Oana P.
December 14, 2015
Very pleasant stay at Furama
Cleanliness, Restaurant, Pool
The hotel is very well maintained and very clean, staff friendly and helpful. The restaurant has good and well priced food and very tempting promotions. The cakes at the Cinnamon cafe are very yummy. Location is very convenient, close o Burjaya Times Square mall and easy to catch a taxi from. The pool is small but charming. The view is breathtaking, of Menara KL tower, or Petronas. Highly recommended!

December 14, 2015
Good location
Big and clean room, friendly staff and near monorail
Overall, nice stay.

Ying T.
December 14, 2015
Good location, Clean
Strategic Location, Clean Room, Free Parking
Overall experience with Furama was ok. Food serving for room service took 45 mins (which they committed 10-30 mins), Free Parking which is great, you can park at the hotel and go around. IKEA Cheras is less than 1km away.

christopher S.
United Kingdom
December 14, 2015
good stopover
clean bathroom, great breakfast and friendly staff
A good stop over

christopher S.
United Kingdom
December 14, 2015
a good little stop over. Great breakfast
breakfast, a good shower and it's clean. friendly staff
A good stopover

Prem J.
December 14, 2015
Pleasant Stay
Location, Food, Shopping
was a pleasant stay with all facilities and eateries nearby. will go again.

Chung T.
December 13, 2015
A bit lower than expectation
Check in - check out procedure seriously need to be simplified! Taking me so much times just waiting at the queue . It's kind of weird when I do the check in, they request for my partner IC too, my first ever experience. Request for king size bed as shown in agoda picture, but they ask for extra rm50 for that? Toilet wall a bit down, can feels some ages of this hotel toilet and room furniture. Lobby design is great. Suggestion 1) simplified the check in- check out procedure 2) do some simple touch up/ room renovation. Sorry I have to rate this 4*hotel an overrated hotel.