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Verified traveler reviews

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Very good



based on 13928 reviews
  • Cleanliness 8.0
  • Facilities 7.7
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.8
  • Food/Dining 7.2
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Kumiko N. from Japan
Solo travelers
Stayed 3 nights in September 2015
Not bad for the price
Hotel staffs were friendly and helpful Gym and swimming poor Breakfast menu was great
Some minus points: Bit far from the nearest station(10min walk) but, free transportation to the station was available only 3 times a day. Bathroom was not really clean.
Reviewed October 04, 2015

LEE T. from Malaysia
Groups
Stayed 2 nights in September 2015
Good Location
Comfortable
Reviewed October 04, 2015

yvonne L. from Australia
Couples
Stayed 14 nights in September 2015
Found staff extremely friendly and helpful.
1. Staff response.2. Room comfort. 3.Proximity.
Very enjoyable. Good to have a friendly greeting after arriving back from the day's touring.
Reviewed October 04, 2015

Mohammad H. from Bangladesh
Couples
Stayed 3 nights in September 2015
Average Hotel
Room, Staff, Clean
fantastic
Reviewed October 03, 2015

Muhammad I. from Singapore
Families with young children
Stayed 4 nights in September 2015
Rundown hotel
Location, 24hrs room service & security
- Stay was below average. - Swimming pool water is not clean. - Breakfast limited choice with same food everyday. - One of the concierge staffs lied to us saying that the free shuttle service was full, in fact it's empty however full of Furama's staff inside the free shuttle bus as though they used it for their own personal gain. - Housekeeping services was also bad as there were no initiatives, as they did not provide towels everyday unless you requested for it. They also took a very long time to provide the towels. - Hotel is not worth a four star, the most is 3 star.
Reviewed October 03, 2015

HOCK K. from Malaysia
Business travelers
Stayed one night in September 2015
Location!
1. Location; 2. Rate; 3. Services
Reviewed October 02, 2015

lynn L. from Australia
Couples
Stayed 3 nights in September 2015
excellent stay
staff friendliness, breakfast,
very happy with our stay. room was good. service of staff excellent, food good, breakfast excellent, pre3tty central location. BUT DONT GO THERE WHEN INDONESIA IS BURNING FOREST. WAS THICK FOG SMOKE. NOT GOOD
Reviewed October 01, 2015

JOHNNY C. from Singapore
Couples
Stayed 2 nights in September 2015
clean, good location, reasonable price
clean, good location, reasonable price
pleasant and enjoyable stay
Reviewed October 01, 2015

nor A. from Singapore
Families with young children
Stayed one night in September 2015
Good
Great location, nice staff and clean room
Second time staying, will stay again
Reviewed October 01, 2015

HOCK K. from Malaysia
Business travelers
Stayed 2 nights in August 2015
Excellent breakfast
Rate, food & room.
Reviewed October 01, 2015