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G Hotel Gurney

Hotel address 168A, Persiaran Gurney, Gurney Drive, Penang, Malaysia 10250

Recent customer reviews

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Excellent

8.3

based on
2492 reviews

2254 reviews in English

Value for Money
7.6
Location
9.0
Staff Performance
8.4
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.5
Food/Dining
7.7
All reviews (2492)
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Chong K. Business travelers Malaysia, December 30, 2014
More than 5 star price but 3-4 star services and

Very near to shopping malls and hawker center
6.7
Paying RM1500+ for 2 nights(28/12/14 and 29/12/14) stayed are over charged.Customer service from bell boy/concierge to front desk are not up to 5 star hotel standard.Conclusion:not worth the value and overrated.
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Michelle X. Groups Singapore, December 30, 2014
great stay overall

Friendly and helpful staff, big rooms and great location
9.3
My stay was without breakfast so can't comment much about the food/drink section. Overall, we were impressed by the helpful and friendly staff. The rooms were big and spacious. Nice location with Gurney Plaza and Paragon next to it.
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Haupryanto K. Families with young children Indonesia, December 29, 2014
Average service

Nothing special
6
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Chi M. Couples Hong Kong, December 28, 2014
Great Hotel!

Very comfortable, clean, excellent service
9
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Kien M. Business travelers Malaysia, December 28, 2014
5-star hotel

good location , beside got shopping mall and local hawker food
10
good location , beside got shopping mall and local hawker food
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Dewi S. Families with older children Indonesia, December 27, 2014
Good location, so so room

Location, view, lobby
6.3
The hotel coation is good, view is fantastic but food esp in executive lounge is below the average hotel lounge i ever been
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David W. Couples Singapore, December 27, 2014
Good hotel, but more 4 star than 5

excellent location, good sized rooms, good executive lounge
7.7
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Adrian C. Solo travelers Malaysia, December 27, 2014
Best thing about the hotel is the location

The lobby, the size of the room, the location
6.7
The room was sea-facing, so had a great view. It was large, but otherwise pretty non-descript. It may have had a sheen when it was brand new, but the design now feels dated and the wear and tear is very obvious. That said, it is mostly well thought out, with large closet space and luggage bench. The TV, however was oddly off-center from the bed. The bathrooms are more 3.5-4 than 5 star, and again, the overall wear and tear is very obvious. Chipped basins, stained tailes, and falling towel racks all in one bathroom. There was a free minibar, which was much appreciated. I will say that the cleanliness was excellent, kudos to the housekeeping staff. Location-wise, it's right next to Gurney Plaza, and steps to Paragon, so lots of choices of shops and food. Would stay again, but a lot would hinge on their room rates.
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Kian S. Families with young children Singapore, December 26, 2014
Service can be improved

Location, breakfast and executive lounge
7.7
Good but can be better. Already feedback to hotel staff.
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Geok C. Families with older children Singapore, December 26, 2014
Amazing hotel on gurney

The location is superb, staff attentive and well trained, cleanliness of rooms are more than acceptable
9
One of the best in penang, if not the best!
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