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Galaxy Hotel

10 Biliton, Surabaya Center, Surabaya, Indonesia 60281 (Show on map)

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Area: Surabaya Center Number of Rooms: 30

Recent customer reviews

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Pleasant

6.7

based on
39 reviews

Value for Money
7.0
Location
7.1
Staff Performance
7.1
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.6
Food/Dining
5.1
All reviews (39)
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Permady H. Groups Indonesia, June 24, 2014
Nice hotel for price,location, cleaness

Clean price location
7.3
Nur F. Families with young children Malaysia, September 16, 2013
new hotel

new furniture, good location, value for money
7.3
Nur F. Families with young children Malaysia, September 16, 2013
good location

nice staff, new condition, city centre
7.7
Kathy C. Groups Malaysia, October 4, 2012
Clean & Simple hotel

value for money
8
The hotel seems very new & it's very clean. Free simple breakfast delivered to our rooms. The only downside is that they don't have kettle for boiling water. I have to keep going down to the reception to ask for hot drinking water and they charge you for that.
Edward G. Solo travelers Ghana, September 5, 2012
Not good enough,

Close to city center
2.3
First of all this hotel was suppossed to 1km away from the US embassy but the embassy has relocated over 60 minutes drive away. The staff and management will benefit from some training in Hospitality management. The food was served in the most unthinkable way. Its better not to have that so called free breakfast. The WIFI doesn't even work.
Hotel Feature Tip: You'll definately find better hotels in this prise range.
Leighchantelle K. Solo travelers Australia, August 19, 2012
Great location

Close to the train station
7.7
clean and comfortable room. only stayed overnight. had to use wifi downstairs not in room
Dwidja W. Business travelers Indonesia, July 19, 2012
it's a new hotel with nice room with bad officer

Nothing proud
6.3
all management staff incl, owner and the leader must learn management hotel. not like "management singkek2" if the hotel want to grow well it must be aplly an profesional hotel management.
Roy R. Business travelers Indonesia, July 13, 2012
Small Hotel

All Standard
6
far from anywhare but easy to get taxi. tv already lcd
Shopping Tip: Take taxi to Tunjungan Plaza
John B. Couples United States of America, July 12, 2012
New hotel near city center

Clean room, decent location close to gambir, delta, and TP
8.3
The breakfast was served to our room and they offered two choices: nasi udang and nasi bakar. We chose nasi bakar and it was decent, but not amazing. I wished there was WiFi throughout the hotel, but there's only a sitting area near reception where you can use it. Our room didn't really have hot water. I'm not sure if it was supposed to or not.
Restaurant Tip: Boncafe nearby is a bit pricey but delicious. You'll probably pay at least 80,000rp per person.
Sri M. Groups Indonesia, June 18, 2012
Little dirty

Strategies
6
Bedcover so bed with the colour, the bathroom not clean, sometimes have hot water its must to wait, hotel locations not bad, circulations hotel not enough
Sightseeing/Attractions Tip: just stay 0ne night for rest

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