2015
Excellent 8.7
Based on 7505 reviews

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August 26, 2016 - August 28, 2016 | 2 nights
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About Galaxy Macau

Description

If what you're looking for is a conveniently located hotel in Macau, look no further than Galaxy Macau. Set 1. Km from the excitement of the city, this 5-star hotel commands an excellent location and provides access to the city's biggest attractions. For those of you who want to venture out, Galaxy Macau Building, Galaxy Grand Resort Deck, Casino Grand Waldo are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Galaxy Macau is committed to ensuring that your stay is as comfortable as possible. Free Wi-Fi in all rooms, casino, 24-hour front desk, 24-hour room service, facilities for disabled guests are just a few of the facilities that set Galaxy Macau apart from other hotels in the city.

1449 rooms spread over 33 floors provide a warm and pleasant home away from home. Modern comforts such as locker, closet, complimentary tea, towels, carpeting can be found in selected rooms. The hotel offers an excellent variety of recreational facilities, including hot tub, private beach, fitness center, sauna, golf course (within 3 km). Whatever your purpose of visit, Galaxy Macau is an excellent choice for your stay in Macau.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom
  • Karaoke

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]
  • Swimming pool [indoor]

Water sports

  • Private beach
  • Water sports (non-motorized)

Land sports

  • Golf course (within 3 km)

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Vending machine

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Postal service
  • Ticket service
  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Casino
  • Facilities for disabled guests
  • Family room
  • Garden
  • Elevator
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]
  • Doorman

Business & money services

  • Photocopying
  • ATM
  • Currency exchange

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 148 MOP
Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1. Km
Distance to Airport: 3.5 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 8
Number of Floors: 33
Number of Restaurants: 50
Number of Rooms : 1449
Room Voltage: 220
Time to Airport (Minutes): 10
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for Money 8.4
  • Food/Dining 8.1

MARIA A.
Philippines
August 25, 2016
Totally worth it! But, the wave pool is dirty. I see a lot of hair and some spit in the water. Hope you have a way of cleaning the water.

Tsz M.
Hong Kong
August 24, 2016
Hotel Review
I stayed in Okura and Banyan Tree before. This was my first time to stay at Galaxy. This hotel is also good as Okura and Banyan Tree except there are more guests. Probably I visited in the peak season this time and Galaxy is bigger than the other 2 hotels. Overall, Galaxy is not bad.

Sally W.
China
August 20, 2016
Great facilities and service🤗
Friendly service with great water park and swimming pool & kids club facilities. Definitely will recommend to my friends.

Albano A.
Portugal
August 19, 2016
Hotel in Macau
Awesome!

hengkiang W.
Singapore
August 19, 2016
Very disappointed trip for a regular galaxy hotel guest
Complaint about TV setting to dim and remote control don't work.... House keeper agrue with me that I need to lay on bed or seat infront of TV in order to operate TV with remote control!!! ... KIDDING ME? Is it a joke... I ask which generation of TV is their flat screen TV... Toilet ammerties were not top up or replace according to number ofvguest in room... I booked for 2adults n 2 children.... But every items provided is for 2pax... I have to call n call everyday for 3nights to get towels n tooth brushes ( As I do not understand why house keeping took away my just used once tooth brush as I could still use the same brush for the rest of my stay!... Since they removed my used tooth brush... They didn't replenish it for 4pax but just for 2 pax instead) This is my third stay here within a 12months period, and it's all for leisure... Hotel standard has dropped to a SHOCKING LEVEL BUT PRICE HAS GONE UP TOO MUCH.... No longer a good price for a family holiday! hotel's casino was worst with alot of illegal actives... I was approached by a group of CHINA men 3males n 2 females asking me for $2000 hkd... And some followed me around asking me for money or asking me if I need loan... This people are all over the place ..

Yim Y.
Hong Kong
August 14, 2016
A good place for families with kids to stay. Good location and well equipped facilities.
Reception counter could speed up the check in and check out though. It took us 20 minutes to wait in queue for check in.

Kwok C.
Hong Kong
August 13, 2016
Nice clean hotel
We love the outdoor pool

Chi L.
Hong Kong
August 12, 2016
nice
highly recommen

Karen C.
United States
August 12, 2016
We loved our stay!
The hotel was clean and up-to-date. The bed was comfortable but the extra bed was not. We paid quite a bit for an extra bed and it was extremely uncomfortable where you can feel the springs in the bed. We asked for another one but the maid said that they were all the same. We had a nice view of the city. The pool area was great and the buffet was really good as well. I liked that they had several shuttle buses that took you around to different areas in Macau. I would book this place again if it were just for 2 people.

Xueling T.
Singapore
August 10, 2016
Good hotel
Hotel provide shuttle services which makes it a convenient location.

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