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Galaxy Macau

Galaxy Macau, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 1449
Free Wi-Fi

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Shi K. Couples Singapore, November 15, 2012
Luxury resort with 5-star rated services

Great hotel facilities, beach pool in the hotel, free snack and drink at fridge
The hotel resort is quite new and i believe it spend millions on the facilities it provided. The impressive beach pool with wave effect really surprising me. My son was really thought we come to beach. Nice view and strong wind while we are at the beach. The view from the hotel room is superb, especially at night which the light up like a palace. The utensil in the hotel room are with great quality.
William D. Groups Philippines, November 15, 2012
Elegant hotel

Grand lobby, excellent staff & free shuttle service
This is my second stay in Galaxy Macau for this year. So surprised to find out our agoda booking comes with free breakfast & one-way ferry ride to Hong Kong for me & my nephew. Hope the offer still good until our next visit to Macau & Hong Kong
Bo L. Couples China, November 15, 2012
Lovely hotel and service with a smile

Service is good
we had a great night at galaxy hotel. very looking forward to our next visit
Sihng S. Solo travelers South Korea, November 15, 2012
Enormous hotel

Good Location, Great Facility
Staying at Galaxy Macau was a great experience. The Room was excellent with great ammendities. Huge rooms to explore. The hotel had almost everything I needed for the stay. Restaurants, Shopping area, Fast food, Watsons, Convenience Store all inside the Hotel. I would defenitely give 5 stars for this hotel and recommend solo travellers or family to stay in this hotel. Check in and Check out time was very fast.
Leong S. Solo travelers Malaysia, November 15, 2012
Superb Hotel

Big Room, Big Bed, Big Toilet
Ai C. Families with older children Malaysia, November 14, 2012
Nice Hotel with great smile and service

Service with smile
enjoy our stay at galaxy macau with good service and facilities that made our trip so smooth and relaxing.
Restaurant Tip: The food was so nice!
Seok H. Families with young children Malaysia, November 14, 2012
A fatastic FIVE Stars Hotel!!!

Great accomodation with pleasant stay!!!
We had a pleasant stay there, it was not charged too high for a 5 stars hotel, this is our first time stay at Galaxy and we loved it. Sure we will come back again!!!
Hotel Feature Tip: Lovely hotel, awesome swimming pool, excellent service and reasonable price
Antonio C. Families with young children Philippines, November 14, 2012
Amazing and impressive lobbies & spacious rooms

The hotel design is striking and unique, staff members are gracious and well trained
What strikes the guests is the hotel facade which looks like a castle. The two lobbies are even more impressive and the shows there are also quite entertaining. Rooms are generously-sized with great views, comfortable bed, luxurious baths. hotel staff are very helpful and accommodating, best of all, wi-fi is free!
Hotel Feature Tip: the shuttle buses which can take you to the city center as well as to nearby hotels are a very great convenience.
Gisela K. Couples November 13, 2012
beautiful hotel

spacious room, very good hotel amenities and facilities
i love everything about the hotel... beautiful architecture, the suite room is wow, the hotel amenities and facilities are likewise impressive, transfers are not a problem, busses to different destinations in macau are readily available and more food choices in the hotel... two thumbs up!!!
Chantal M. Couples Philippines, November 13, 2012
Poor Customer Service

Very nice ambience, beautiful hotel design
The hotel was very nice but they lacked in customer service. Since the hotel looked grand, I expected to receive good service as well. Staff cannot speak english well and very rude, they always expect that you know how to speak their local language and will leave you if they cannot understand you. They have not updated their system to reflect that we had free bfast so in the morning they kept on telling us we don't have free bfast until they called the front desk to confirm that we did. Also we were put in a room with a nice view but also with a warning that "decorations" will be done on the upper floors around 8-9am so there might be a little noise. We discovered that the "decorations" (due to the staff's poor english) was actually some CONSTRUCTION going on and from 10am to 9pm. The noise was unbearable! Why would they put their guests in that kind of location?! They moved us to a different location after two calls, the first time they told us to wait 2 hours! So I called again to be transferred immediately as the noise was really like being in a construction site! Our stay here was a disaster, I hope they improve their service so that other guests wouldn't have to experience the same.
Sightseeing/Attractions Tip: Lots of cheaper bakwa (pork/beef jerkey) in the area going to Ruins of St. Paul. There are shuttles from the hotel going to most places so it's very accessible.

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Customer Reviews - Galaxy Macau, Macau