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Recent customer comments

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All reviews (7225)

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based on 7225 reviews
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8.3 Siu L.
Hong Kong
May 19, 2013
luxury hotel with everything
luxury, international food, casinos

9.3 Chadtip C.
January 28, 2013
Elegant Destination with Great Service Mind
Greate service mind from staff. Easy to go around Macao with shuttle bus.
This trip is the first time in Macau for my parents. They feel appreciated all things in Galxy Macau. Thank you for give us happiness time together.

10 Yee Y.
January 07, 2013
Beautiful hotel
main lobby of the hotel
the hotel is beautiful , loved all those decoration on christmas and the hotel lobby is amazing ! the water feature in the main lobby is amazingly beautiful ..the room is very nice

8 Chee K.
December 30, 2012
Luxury Hotel
Like a palace hotel . Very conveniently located at the other hotel and with free shutter bus service.

9 Wai T.
Hong Kong
December 31, 2012
Nice hotel with good service
Attentive to guests
I have a good memory gave from this hotel. There provide good service with good environment. When I got a lot of luggage, the bellboy no doubt to help me get all to room without my request that was impress me. And the restaurant also provide delicious food. Anyway I highly recommend this hotel to you when you stay at Macau.

9.7 Sing T.
December 31, 2012
Good things about Galaxy
The best thing about the hotel is the cleanliness and the decorations.
The hotel rooms are very big and there is free shuttle bus to some of the places in Macau. The staffs are very helpful and friendly.

10 Andreas S.
January 03, 2013
Very recommended hotel
nice room
stay at galaxy macau for 2 nights.. when we're going to check in at the hotel, the receptionist say that our room didn't ready yet ( twin bed ) and we must wait for 1 hour. we didn't have any problem with that because we can keep our suitcase in concierge and we can have our lunch first at the mall. after doing some window shopping and have lunch for about 1,5 hours, we're going back to the receptionist to ask our room. but the receptionist said that our room ( twin bed ) didn't finish yet and he ask if we want to change our reservation from twin bed to one king bed, when we discuss about that, the receptionist say that he will give us free extra bed for each room ( we reserved 2 rooms ) and we agreed. and then we go to our room and when we go in we just can say 'wow'!! the room was pretty big, nice and clean. the room boy said that the mini bar is totally free, we can drink and eat anything there in the mini bar for free. so we can said that we absolutely satisfied with the service, the room and for the free shuttle bus too :) very recommended hotel to stay at macau

South Korea
December 29, 2012
Cozy to stay
I could see the efforts to be charactorized as good as Venetian did and i feel it was quite working. If the wave pool can be opened, this hotel can be more charming.
Air conditional was malfunctional at first night in Macao and it took 1 hour to repair. I was trying to understand this hotel was just built not many years ago, but i felt that "what if they suggest us to move another room for this repair?" The repair time was 12am... couldn't start to fall a sleep. Except for this, everything was not bad.

9.3 natenapa K.
December 28, 2012
Excellence hotel in facilities and service
Great time in Macau
The Galaxy Macau is excellence with all facilities and service The room we stayed in is new, clean and good in design and décor. We were happy that the hotel also offered free wifi and mini bar amenities.

10 natenapa K.
December 28, 2012
good service with high performance
Impressive hotel
Staffs were very helpfull and friendly. Check in& out were fast eventhough there was a long line. Room was very very nice, bed n pillows are very comfortable. Casino was so fun! Wide choice of restaurants. Really value for money . Transportation provided to almost all tourist attractions. Definetelly will come back and stay @Galaxy again !!!!