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Galaxy Macau

Galaxy Macau, Taipa / Cotai, Macau (Show on map)

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Galaxy Macau Macau - Spa Galaxy Macau Macau - Shops Galaxy Macau Macau - Swimming Pool Galaxy Macau Macau - Exterior Galaxy Macau Macau - Exterior Galaxy Macau Macau - Lobby Galaxy Macau Macau - Rough (Private Lounge) Galaxy Macau Macau - Rouge (Private Lounge) Galaxy Macau Macau - Wave Pool
Area: Taipa / Cotai Number of Rooms: 1449
Free Wi-Fi

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Emerald L. Families with young children United Kingdom, July 3, 2012
Great wave pool with sands beach and entertainment

free mini bar with champagne, white/red wine, brandy, whisky, gin and vodka
very good offer from Agoda of the suite room, love the wave pool area but very poor free wifi access and not professional housekeeping. Hotel buffet breakfast was just average even with many choices. But very convenient with food court, Starbucks, Pacific Coffee, McDonalds, 24 hour HK style Restaurant,...
Wan N. Couples Australia, July 3, 2012
Great hotel with everything

Beautiful wave pool, very new and stylish room, cinema and lots restaurants to choose from
Its a resort that you can enjoy without going out. It has many restaurants as well as a food court, lots shops and friendly staff. However we had allergic reaction to the pool water so couldn't go back the next day.
Sightseeing/Attractions Tip: They provide 10 lines of free shuttle bus to other hotels therefore no need to take taxi.
Minhui D. Families with older children China, July 3, 2012
great services!!!

service of the hotel, swimming pool
this is a very enjoyable trip with galaxy macau. great for family activities. wave pool and artificial beach above the gaming area there will be a 52,000-square-metre resort, with gardens, six swimming pools, including a wave pool and an artificial beach made of 350-tonne white sand.[citation needed] fortune diamond in galaxy's lobby, a fountain turns into a giant roulette wheel before a giant diamond rises out of the top.[clarification needed] "it's a metaphor for wishing casino goers eternal luck and prosperity", said designer jeremy railton, president of entertainment design corp. wishing crystals in the other side of galaxy, the bus lobby houses a series of giant crystals that float above a pool of water. the crystals have adopted advanced motion sensor technology that triggers special visual effects when guests walk near the crystals. when all the crystals are activated, good luck symbols flash from the crystals and reflect in the water.
Andrew B. Families with young children United Kingdom, July 3, 2012
Very nice hotel with all of the amenities you need

Good room size, lovely bathroom, convenience of restaurants and shops - lots of choice, lovely swimming area.
We stayed at Galaxy with our son who was nearly 11 months old for two nights. We were given a lovely travel cot with a changing mat which he slept very well in. The room was lovely, big enough for all of us with room for him to crawl around. The bathroom was great as well. Lots of drawer space for our belongings. We also liked the convenience of lots of restaurants for all budgets to choose from and shops downstairs. Everything was close by. The swimming area is great, but very busy and there are not enough places to leave belongings such as towels. We put ours down and they were taken by someone else. Only problem is the hotel is a bit too big when it comes to staff communication. The previous guest had left belongings in our room which we gave to a member of staff. But the lady was looking for her belongings later that day and none of the staff knew someone had already collected them from us and they could not be found anywhere. A better system needs to be put in place.
Restaurant Tip: The Indian restaurant is really good, worth visiting. You can also book tables at all of the restaurants to ensure you get a table there at the time you want. Definitely worthwhile doing during busy periods. The staff at the restaurants were lovely. We also tried Gusto the Portuguese restaurant which is good too.
Danny S. Couples Canada, July 2, 2012
Great hotel and service

I love the wave pool!
Service is good and efficient. Room is clean and spacious.
K N. Families with young children United Kingdom, July 2, 2012
Great facilities, poor service

Excellent facilities
the hotel is only a year old and has great facilities with a number of pools and a fake beach, several restaurants, large casino. however the service was very slow at every stage and poor. check in had a huge queue line and it was taking them about 15 minutes to check in each guest - despite this they were not sending people with queries to the concierge desk where three people stood idle - check in took 40 minutes in total (really inconvenient when you have a three year old and six month old). the same problem at check out. we had written to the hotel three weeks in advance adn then followed up a week before, day before and on the day, asking for adjoining rooms with pool view but these were still not available on arrival until we got annoyed - at which point the desk manager came along and immediately found some. at the beach, people were reserving cabanas and seats with hotel towels and not coming back for the whole day - however the staff did not monitor this as they do at other resorts - so those actually wanting to use the beach and pool could not get seats. food service at the beach was very slow and had to be followed up a number of times. so the poor service and management was a huge let down for the great facilities.
Chat W. Solo travelers Malaysia, July 2, 2012
great location and very good service.

everything got inside the hotel,shopping mall.food couth and fantastic swimming pool.
very big and clean room. the staff are very helpful,everything the best.
Noelle C. Couples Portugal, July 2, 2012
Convenient place

good transportation
This is a place that I often stay. However, staff becomes impolite and unprofessional. It's a convenient place and easy to access everywhere.
Fan Y. Couples China, July 2, 2012
Lovely hotel and service with a smile

the beach pool
Very good hotel, new, friendly staff, and huge beach pool, very good for relaxing. Room is big, bed is very soft, pool view, and complementary freshments.............. I will stay there again next time in Macau.
Anna J. Families with young children Australia, July 2, 2012
Great short break with kids

Wave pool and spacious suites
we went to the galaxy for 2 nights with our children 2 and 3 years old and 2 other families. the suites were spacious and suitable for our family and the minibar was complimentary. the wave pool deck was excellent and we didn't need to leave the hotel to amuse the kids. the downsides were the service - check in was slow and the staff weren't particularly helpful and despite the large pool deck, pool side dining options were very limited. also the babysitting requires 1 baby sitter per child so with 7 kids between us it was not feasible to use the service. but overall i would return - the kids had a ball.

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Customer Reviews - Galaxy Macau, Macau