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Excellent 8.7
Based on 7501 reviews

Verified traveler reviews

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based on 7501 reviews
  • Cleanliness 9.2
  • Facilities 9.1
  • Location 8.7
  • Room Comfort/Standard 8.9
  • Service 9.0
  • Value for money 8.4
  • Food/Dining 8.1
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Laura C.
United States
April 20, 2015
Inedible Restaurants and Lacking a Good Lobby Bar
Pool, linens, free shuttle service.
I wanted to like this hotel, but was disappointed. Restaurants were deplorable. Food quality inedible. Had to leave hotel for any kind of dining option. I'm perplexed by the reviews of this property. Pool was nice, but cocktails and food unavailable. Pool bar closed. Casino was bleh. High end stores monotonous and quite a bore, as they are EVERYWHERE. No entertainment. Hotel offered a 'free mini-bar' which consisted of two beers, three cans of soda, and bag of chips. Found the offerings to be poor and of low standard. Expected more. I challenge management of the Galaxy Hotel to eat and evaluate the food in it's restaurants. On a good note: Staff was helpful and friendly.. Lastly.. Plastic gem display is tacky. Hotel needs a much needed makeover. Would not recommend this best a three star.

Chris Y.
Hong Kong
April 18, 2015
Good hotel. But annoying poor wifi
in room service. Location. Staff
generally good. Liked the room service choices. Really annoying and shockingly poor wifi though that you have to keep put in your room number again and again if you'd like to keep connected

Tan R.
April 16, 2015
Galaxy I will be back
many jacuzzi / nice big comfy room / luxury
One of the best hotel I ever stayed. Its so nice that we decided not to share room and book another room on the spot hahaha.

Tan R.
April 16, 2015
room is so nice that we booked another room
nice big pool / afew jacuzzi / very luxury yet comfortable room
I booked twin bed room and was intending to share among 4 of us. the room was so nice and luxury that we decided to book another one one the spot.

Sodenaga A.
April 14, 2015
Clean good staffs
Pool cleanliness
Amazing pool it's very flexible

Ahsan K.
United States
April 13, 2015
Very good Hotel to stay
Service, food, transportation
Very good service and very good facility,

Ahsan K.
United States
April 13, 2015
Variaty of food, spa,staff

Chi L.
Hong Kong
April 13, 2015

Terrance K.
United States
April 13, 2015
Comfortable, Theatre, Casino
We loved our stay at the Galaxy. This was the third time we stayed there. Each time you seem to discover something new. The pool there is huge and very inviting. The casino is nice especially now that there is no smoking.

Mahomed K.
New Zealand
April 11, 2015
galaxy retreat
staff were brilliant / the room was comfortable /service was excellent