Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

@ Gallery Suites Hotel Hengshan

No 525 Heng Shan Road, Xu Hui District, Xujiahui and Everbright Center Xuhui, Shanghai, China 200030

Recent customer reviews

Filter by Traveler Type

 

Very good

7.8

based on
813 reviews

443 reviews in English

Value for Money
8.0
Location
8.4
Staff Performance
8.2
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
6.5
All reviews (813)
Sort by:
Hao Y. Business travelers Hong Kong, November 24, 2015
Quiet and nice boutique hotel

Nice breakfast, historical building, quiet but interesting area of french concessions
6.7
Nice breakfast in Cafe Keven which is one of the famous cafe in the area. building is old but nicely decorated. However it is not maintained nicely enough.
Report this review
Maiyo H. Business travelers United States of America, October 24, 2015
Location good, breakfast choices limited

Location
7
Good nice big rooms, good location, weak wifi, breakfast not good
Report this review
Jennifer Y. Business travelers Canada, October 8, 2015
A beautiful and historical art deco hotel

nice room, spacious, good location
7.7
Report this review
Gary A. Business travelers South Africa, September 26, 2015
QUIRKY

Small hotel, room, internet
6.7
I always stay here when in Shanghai. Its small and satisfies all my requirements. Breakfast is very limited but is always freshly prepared as opposed to those large buffets that have variety but are always cold.
Report this review
Karyn C. Couples Malaysia, September 23, 2015
Need a small renovation

Spacious room, convenient location, plenty of drinking water in the room.
7.3
Generally good. It will be ideal if hotel do a small renovation at the reception and elevator to make them newer. Also a wash of new paint will be great for the room. We like the microwave, big fridge (compare to mini fridges in other hotels) and plenty of drinking water.
Report this review
Huma S. Couples United States of America, August 9, 2015
Definitely not 5-star, not even a 4-star

location, location, location
4.7
It is a shame that this hotel occupies such a prime location in Shanghai yet is managed so poorly. The rooms and the building need complete renovation as the current conditions are old, dirty, and run down. The check in process was very slow and old fashioned and staff was not friendly. The worst was the housekeeping which was non exist. The room was not clean when we checked in as we found a dirty glass on the floor and used toothpaste and moisturizer in the bathroom. But the daily housekeeping was practically non-exist. Our bed was not even properly made everyday and dust from the ceiling flew off to the bed from time to time. The room had a fresh coat of paint but was only half finished. It is 3-star at best. Will not return and will not recommend to anyone.
Report this review
Soh K. Business travelers Singapore, August 8, 2015
A cool place in a big city

There is alot of greenery around this area. have a old shanghai ambience and yet modern shopping is within 5 mins walking distance. Staff are helpful, helps hail a cab for yuan 220
8
Overall was good. Just that there seems to be smoking fumes coming into my 2nd storey suite.
Report this review
Liam C. Business travelers Singapore, August 6, 2015
Great location, spacious, friendly staffs

Location, big room, good breakfast
9
Good location, near subway, amenities. Big, nice room. Good breakfast. Best value for money.
Report this review
Dimitris E. Business travelers United Kingdom, August 3, 2015
Major dissapointment - 2 star hotel

Staff friendly but limited english.
4
I am not a fussy traveller but after a change of rooms because the bathroom was mouldy and the place run down. I gave up and checked out early. Staff polite and ready to help but state of hotel anaceptable to be 5 star. Agoda should do a better job to rate hotels and not mslead customers.
Report this review
Tan S. Business travelers Malaysia, July 17, 2015
ok

nil
6
no divide for toilet and bathroom, only suitable for lover.
Report this review
1 - 10 of 443 reviews Next page
@ Gallery Suites Hotel Hengshan Shanghai@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Fitness Room@ Gallery Suites Hotel Hengshan Shanghai - Restaurant@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Lobby@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Exterior@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Lobby@ Gallery Suites Hotel Hengshan Shanghai - Lobby@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Bathroom@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Guest Room@ Gallery Suites Hotel Hengshan Shanghai - Bathroom@ Gallery Suites Hotel Hengshan Shanghai - Bathroom


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3C07