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Garden Inn Hotel

41 Anson Road, Georgetown, Penang, Malaysia 10400 (Show on map)

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Area: Georgetown Number of Rooms: 52
Free Wi-Fi

Recent customer reviews

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Above average

6.0

based on
213 reviews

Value for Money
6.4
Location
6.9
Staff Performance
5.8
Hotel Condition/Cleanliness
5.8
Room Comfort/Standard
6.1
Food/Dining
5.0
All reviews (213)
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Peng K. Solo travelers Malaysia, October 28, 2013
Poor maintainance n smoking in air cond itioning

After 12 midnight you still hear karoake singing
4.7
Smoking in the air conditioning hall way allowed even sign was posted for no smoking, Bath room door bottom was cut off about 10inches., Coffee cups with stained marks. Staffs really having an attitude problem in following SOP. (Standard Operation Procedures) Parking made difficult with wooden box laid as allowed for public to use as income goes to the guard instead of priority given to the hotel guest. Saw the guard collected the money.
Hans S. Couples Malaysia, October 27, 2013
Comfortable budget hotel

comfortable,
8
the hotel is old requires an upgrade, but overall it is quite a comfortable hotel to stay in. I'll definately stay there again.
Muhamad A. Solo travelers Malaysia, September 21, 2013
average hotel to stay

The good thing about this hotel is just that its centrally located in the Georgetown. It was easy to go either gurney or batu feringghi and pulau jerejak or queensbay.
5.3
I was lost to find this hotel since the location in the map is totally wrong and it took me almost one hour to find this hotel. The parking at this hotel quite packed and since its really situated by the main road, the traffic a bit congested when it comes to daytime. The staff is friendly, but check-in time took me about almost 20 minutes standing by the counter since the staff really taking time to key in all the info of the earlier customer in front of me. Room is okay but not really clean and there are no wifi available in the hotel. As a conclusion, if u just really want to find a sleeping place, this hotel is okay. But if to chill and relax, better find a good and nice hotel.
Antony M. Solo travelers Indonesia, September 19, 2013
Hotel with minimum service.

centrally located, easy access and clean room
3.3
Only 1 staff working during my stay, whenever I ask for a towel or toiletries, nobody can deliver it to my room as only 1 front desk worked during that time.
Soo M. Families with older children Malaysia, August 19, 2013
Happy great one

Bed, location, environment
8
More promotions would attract more customers. Friendly reception brings good impression. Include breakfast would be nice. Definitely will introduce to friends or family members to visit again. Value for money.
Mohd H. Business travelers Malaysia, August 15, 2013
it is ok but not great

1. location 2.location 3.location
6.7
Peng K. Solo travelers Malaysia, July 15, 2013
Could be more pleasant.

Large room., bed and nice locality
6.3
Overall pleasant., big parking space., Air-conditioning is well.,Coffee bar was not open maybe due to the fact that the crowd was not there to cover up the cost. Should have at least a dispenser drink machine.
Kar Y. Solo travelers Singapore, July 7, 2013
Cheated and Will not return

Hotel should close and do renovation
3
Disappointed with the hotel standard. is so dirty, carpet soil, toilet dirty, no wifi, no tv entertainment is worst than checking into cheap old hotel that I have stayed in around Georgetown
Fenny L. Families with older children Indonesia, July 7, 2013
Dirty room and old furniture

Good Location
2.7
It was miserable, dirty room and old furniture, staff also not friendly. Service and quality so poor compare to other budget hotel/guest house
Foo C. Groups Malaysia, June 30, 2013
the room is dirty, would no stay here again

lobby, car park, location
3.7
the room is dirty , would no stay here again

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