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Customers like this hotel for:
    Nearest transport:
  • Gubeng Train Station (0.7 Km / 9 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Juanda International Airport (14.0 Km)
    Customer comments:
  • "Breakfast selection", "Close to local food stalls", "Friendly staff"
    Top nearby attractions:
  • Zangrandi Ice Cream Palace (0.0 Km)
  • Kowloon Palace International Restaurant (0.3 Km / 4 min walk)
  • Delta Theatre (0.4 Km / 5 min walk)
  • Monumen Kapal Selam (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Features of Garden Palace Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • family room
  • laundry service
  • meeting facilities
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • massage
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

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Hotel Description
The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World...see more The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World Trade Center. It is also close to excellent transport links, making it easily accessible to the airport and train stations. Ideal for business travelers, the hotel has the largest business banqueting facilities in Surabaya. The hotel boasts several restaurants and bars including the Vista Sidewalk cafe where guests can sit outdoors and listen to live jazz. The deluxe theme rooms are all uniquely styled, and the club excellence rooms offer extra comforts. Our secure online booking form makes reserving your room at Garden Palace Hotel simple - just fill in your desired dates and click.
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Recent customer comments

Filter by Traveler Type
All reviews (1412)

Business travelers (513)

Couples (300)

Solo travelers (232)

Families with young children (151)

Families with older children (132)

Groups (84)

Very Good
Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1412)
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Tjhin W. Solo travelers
Indonesia, November 30, 2015
Clean, Good Location, Worth the money

Clean, Good Location, Worth the money
I stayed at this hotel and very happy with the services. Location is good and staff is friendly.
Budijani S. Couples
Indonesia, November 15, 2015
The hotel is old eventhough renovated already

Location is at the center of the town, full facilities, nice view
The AC is very loud, the bathroom is still old.
Kalimuthu A. Couples
Singapore, November 17, 2015
Bad getaway

Language was a problem they pretend to understand English. The bed sheets were pathetic need immediate change
Jamaliah Y. Couples
Singapore, November 13, 2015
Worth For Money

Food, Location & Standard
Overall very satisfied. The location is good, the service is excellent. However, due to the busy and overwhelming weekend, they were not able to cater us with a King Size bed despite our early request
Samuel L. Solo travelers
United States of America, November 06, 2015
Garden Palace is not up to PAR

This hotel needs improvents:
The Air condition in the room is not working!. No toilet paper and no tissue paper.
Nurul J. Groups
Brunei Darussalam, November 05, 2015
Recommended hotel

Good service, good location and clean
Julien C. Families with older children
France, November 01, 2015
Old overrated hotel

Central location close to mall and Gubeng station
Bedding was dirty. Rooms have not been renovated for a very long time. Not very clean as well.
Chua K. Business travelers
Singapore, November 13, 2015
Friendly Staff with Nice breakfast

Friendly Staff with Nice breakfast, Clean and big room
Great experience and will return if near this areas
Alwin O. Groups
Singapore, October 28, 2015
Friendly staff

The staffs were friendly and helpful, room was spacious and decent amenities in the room.
Worthy for the cost of the room
Seow S. Business travelers
Singapore, October 25, 2015
Pleasant stay

value for money, good location, massage service available.
We spent a night in order to take a morning flight back home. The stay was pleasant except it took too long to verify reservation through Agoda (15 minutes) and too early morning call [I asked for 5:45 am morning call but was woke up at 5 am!]

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