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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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"24 hours lounge, clean, nice staffs..."

  • Jingga, Indonesia
  • April 22, 2015
  • Area: Surabaya Center
  • Rooms : 360
  • Free Wi-Fi

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Room Types
Standard With Breakfast
Royale Club Room
Royale Club Room
Deluxe Thematic Room
Deluxe Thematic Room With Breakfast
Superior With Breakfast
Royal Club Suite
Royal Club Suite


When would you like to stay at this hotel?

Photos of Garden Palace Hotel

Garden Palace Hotel Surabaya - Royale Club Suite living room
Royale Club Suite living room
Garden Palace Hotel Surabaya - Deluxe Theme Japanese
Deluxe Theme Japanese
Garden Palace Hotel Surabaya - Deluxe Theme Oriental
Deluxe Theme Oriental
Garden Palace Hotel Surabaya - Royale Club bathroom
Royale Club bathroom
Garden Palace Hotel Surabaya - Clark Hatch
Clark Hatch
Garden Palace Hotel Surabaya - Green House Kitchen Bistro Wine Display
Green House Kitchen Bistro Wine Display
Garden Palace Hotel Surabaya - Green House Kitchen Bistro
Green House Kitchen Bistro
Garden Palace Hotel Surabaya - Nishiki Restaurant
Nishiki Restaurant
Garden Palace Hotel Surabaya - Nishiki Restaurant
Nishiki Restaurant
Garden Palace Hotel Surabaya - Royale Club Lounge
Royale Club Lounge
Garden Palace Hotel Surabaya - Royale Club lounge buffet
Royale Club lounge buffet
Garden Palace Hotel Surabaya - Hotel Lobby
Hotel Lobby
Garden Palace Hotel Surabaya - Hotel Lobby
Hotel Lobby
Garden Palace Hotel Surabaya - Interior
Features of Garden Palace Hotel

24-hour front desk

24-hour room service

airport transfer


business center

car park

coffee shop



family room

laundry service

meeting facilities



room service

safety deposit boxes



smoking area

Sports and Recreation

fitness center




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World Trade Center. It is also close to excellent transport links, making it easily accessible to the airport and train stations. Ideal for business travelers, the hotel has the largest business banqueting facilities in Surabaya. The hotel boasts several restaurants and bars including the Vista Sidewalk cafe where guests can sit outdoors and listen to live jazz. The deluxe theme rooms are all uniquely styled, and the club excellence rooms offer extra comforts. Our secure online booking form makes reserving your room at Garden Palace Hotel simple - just fill in your desired dates and click. The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
250000 IDR

Breakfast Charge (when not included in room rate)
109000 IDR

Check-In From
12:00 AM

Check-Out Until
12:00 AM

Distance from City Center

Distance to Airport

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
40000 IDR

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

Filter by Traveler Type


Very Good


from 1259 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1259)
Jingga S. Business travelers Indonesia, April 22, 2015

24 hours lounge, clean, nice staffs
nice stay
Chua C. Business travelers Singapore, April 11, 2015
nice place n foob is good.

room n lcation is also convinence.
Nice place. With consider for my nx trip.
Ida F. Business travelers Indonesia, April 10, 2015
Good location, nice environment

nice environment, nice and clean room, good breakfast
Lawrence W. Groups Malaysia, April 5, 2015
Excellent room, with some flaws

The space, the bed and the pillow.
It was a short one night stay with a late check in, so my experience at the hotel is far from comprehensive. However, worth mentioning is the size of the room, definitely a major value for money. The bed and pillows provided are so so very comfy as well (provided you like fluffy pillows). However, some minor flaws prevent me from rating the hotel as excellent. First is the toilet, the shower is only partially covered from the toilet floor, so you will inevitably get it wet when you shower, and yet no mat was provided. Secondly, the bath tub and floor had some stains/ blemish which takes away the class that comes with a 4 star restaurant. There were also stains on the heating element in the kettle provided. Not sure if it was from wear or from somebody misusing the kettle, nevertheless I had no intention of using it. I didn't really have time to fully the surroundings of the hotel, but there was a shopping mall within walking distance. Plaza Tunjungan however would require a short taxi ride. All of these are probably very minor annoyances that can be attended to by the hotel staff and shouldn't bother everybody. All in all, I had a throughly comfortable stay.
Stacie T. Couples Singapore, April 2, 2015
Nice Japanese Themed Room and friendly staff

Nice Themed Room, friendly staff, good location
We like the Japanese themed room and the staff are friendly. Room is clean and well maintained. Location is considered convenient as there are different cuisine restaurants at the area and the shopping mall is just nearby. Breakfast could be improved as when we were there at around 8.30am, the food is already quite cold. Overall, thank you to all for your fine service!
Reginald B. Solo travelers Australia, March 28, 2015
its still good

location price roon
its always good there
Stanley H. Families with young children Australia, March 23, 2015
not good

not good
Santi S. Families with young children Indonesia, March 19, 2015

Ayush A. Business travelers India, March 17, 2015

Bambang P. Solo travelers Indonesia, March 14, 2015
No rhat bad


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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (0.7 Km / 9 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.0 Km)
Customer comments:
  • "Breakfast selection" , "Close to local food stalls" , "Friendly staff"
Top attractions in the area:
  • Zangrandi Ice Cream Palace (0.0 Km)
  • Kowloon Palace International Restaurant (0.3 Km / 4 min walk)
  • Delta Theatre (0.4 Km / 5 min walk)
  • Monumen Kapal Selam (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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