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About Garden Palace Hotel


The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World Trade Center. It is also close to excellent transport links, making it easily accessible to the airport and train stations. Ideal for business travelers, the hotel has the largest business banqueting facilities in Surabaya. The hotel boasts several restaurants and bars including the Vista Sidewalk cafe where guests can sit outdoors and listen to live jazz. The deluxe theme rooms are all uniquely styled, and the club excellence rooms offer extra comforts. Our secure online booking form makes reserving your room at Garden Palace Hotel simple - just fill in your desired dates and click.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • elevator
  • family room
  • laundry service
  • meeting facilities
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area

Sports and Recreation

  • fitness center
  • massage
  • sauna


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 250000 IDR
Breakfast Charge (when not included in room rate): 109000 IDR
Check-In From: 12:00 AM
Check-Out Until: 12:00 AM
Distance from City Center: 0km
Distance to Airport: 22km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 24
Number of Restaurants: 5
Number of Rooms : 356
Parking Fee (per day): 40000 IDR
Room Voltage: 220
Time to Airport (Minutes): 22
Year Hotel Built: 1986
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
All reviews (1518)

Business travelers (562)

Couples (316)

Solo travelers (245)

Families with young children (164)

Families with older children (142)

Groups (89)

Very good
Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.6 Laura I.
May 04, 2016
Very good amenities
Good breakfast, and gym facility

6.4 Martin S.
April 30, 2016
OK for the price
Just OK. For me biggest let down were the curtains. Do no block much light, so was woken by the sun early

7.2 PHAN L.
May 01, 2016

8.4 Sih S.
April 30, 2016
Great value for money
Very friendly staff

9.6 Daniel L.
April 28, 2016
Carpet and curtain
Carpet and the curtain in the room need to be vacuum/ clean more through; the dust is very thick. My children are allergic to the dust, thus at night I have to give them allergies medicine.

April 25, 2016
good hotel
Nice and clean

4.8 Steve K.
April 23, 2016
Under maintained
Very badly maintained hotel Smells like wet carpets everywhere

7.6 David H.
April 25, 2016
Good as usual
Bit quieter now the renovations near completion. Usually upgrade if booking through Agoda, staff better than most local hotels.

7.6 Saut G.
April 23, 2016
Good and close to the city
Good hotel to go surrounding the city center

6 Hans A.
April 07, 2016
Good valur for money
Its clean. Good breakfast.