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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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"1) the employees, 2) food 3)location..."

  • Wong, Singapore
  • August 17, 2014
  • Area: Surabaya Center
  • Rooms: 360
  • Free Wi-Fi

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Room Types
Standard With Breakfast
Royale Club Room
Royale Club Room
Deluxe Thematic Room
Deluxe Thematic Room With Breakfast
Superior With Breakfast
Royal Club Suite
Royal Club Suite


When would you like to stay at this hotel?

Features of Garden Palace Hotel

24-hour room service

airport transfer


business center

car park

coffee shop



family room

laundry service

meeting facilities



room service

safety deposit boxes



smoking area

Sports and Recreation

fitness center




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza and the World Trade Center. It is also close to excellent transport links making it easily accessible to the airport and train stations. Ideal for business travelers, the hotel has the largest business banqueting facilities in Surabaya. The hotel boasts several restaurants and bars including, the Vista Sidewalk cafe where guests can sit outdoors and listen to live jazz. The deluxe theme rooms are all uniquely styled and the club excellence rooms offer extra comforts. Our secure online booking form makes reserving your room at Garden Palace Hotel Surabaya simple - just fill in your desired dates and click. The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza and the World ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
250000 IDR

Breakfast Charge (when not included in room rate)
109000 IDR

12:00 AM

Distance from City Center

Distance to Airport

Earliest Check-In
12:00 AM

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
40000 IDR

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Please note that the swimming pool is currently under renovation until end of August 2014. The hotel apologize for any inconvenience that caused during your stay.

Garden Palace Hotel Surabaya - Food, drink and entertainment Vista Bake & Bistro
A new concept outdoor restaurant set in a relaxed atmosphere. We offer you a wide selection of meals and drinks combined with the exciting live ‘Jazz’ band everyday. To make it complete, you can watch our culinary experts in the open kitchen savor the breathtaking aroma while enjoying the meals and the wind breeze.
Garden Palace Hotel Surabaya - Food, drink and entertainment Ming Court Chinese Restaurant
Located in Mezzanine floor, with the capacity up to 100 persons, Mingcourt Restaurant is set in authentic Chinese art and elements and offering the best authentic Chinese menu from breakfast with dimsum till delicious dinner experience and various menus by our famous Hongkong chef that will suitable for your taste.
Garden Palace Hotel Surabaya - Food, drink and entertainment Curabhaya Lounge
Curabhaya Lounge, a different concept of lounge, placed next to Green House, where you can can stay connected to the outside world via the complimentary Wi-Fi service, share conversation with friends and families or just sit down and enjoy the atmosphere of old Surabaya. With the modern interior and cozy ambience, Curabhaya Lounge is a decent place to learn about the history of Surabaya while having traditional snack or dinner at the same time. Evening cocktails and canapes are served daily in buffet style from 3pm to 10pm to round-off your day on a high note.
Garden Palace Hotel Surabaya - Food, drink and entertainment Cat's Pajamas Club & Bar
Cat’s Pajamas Club & Bar brings you the "One Stop Entertainment" concept. After work or late into the night, Cat’s Pajamas Club & Bar is Surabaya’s trendiest nightspot, drawing a fashionable crowd for drinks, karaoke, light supper, live sport entertainment and music spun by our resident and guest DJ. A cozy and cool atmosphere, completed with excellent food and a complete variety of wine, beer and alcoholic drinks, makes Cat’s Pajamas Club & Bar a perfect place to spend the night.

Recent customer comments

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Very Good


from 1035 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1035)
Wong Y. Groups Singapore, August 17, 2014
Will return for the friendly and helpful staff

1) the employees, 2) food 3)location
Booked a themed room, could not use the internet, could not get any coffee from the coffee machine, did not get any complimentary snacks or drinks from the courtesy room. All were down. Hence, next time, will just settle for the normal room instead of forking out slightly more for use of the courtesy room. Realised room had no extra bed we'd previously requested during our booking. Will return for the friendly and polite staff. Buffet breakfast had a good variety.
Gert D. Couples Netherlands, August 14, 2014
Garden Palace, after the renovation, very good

Restaurant, breakfast, general, very good overall condition
We had an enjoyable night, a good room with only the comment that the bathroom was in a moderate condition. The shower knob was not working well. We were pleasantly surprised with the restuarant, the service and the breakfast. Value for money, indeed.
Mohammed Z. Business travelers Bangladesh, August 6, 2014
nice stay

location, room comfort and breakfast
I stayed there for one night. It was really good. The room was quiet big. I was given twin bed room as all double beds (king size) rooms were occupied. The breakfast was good. Lots of varieties. The place is very calm. The shipping mall is about 150 meters away. the room was very clean. Staffs were very friendly. Mini bar is provided. Snacks and drinks are available in the minibar. The shopping mall in fact at walking distance but crossing road in Surabaya is very difficult as most of the traffic light seems to be not operational.

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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (0.7 Km / 9 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.0 Km)
Customer comments:
  • "Breakfast selection" , "Close to local food stalls" , "Friendly staff"
Top attractions in the area:
  • Zangrandi Ice Cream Palace (0.0 Km)
  • Monumen Kapal Selam (0.5 Km / 6 min walk)
  • Tunjungan Plaza Mall (0.7 Km / 9 min walk)
  • Plaza Tunjungan (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

Customer Support