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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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"Location, nice staff, comfortable room..."

  • Astuningsih, Indonesia
  • July 16, 2015
  • Area: Surabaya Center
  • Rooms : 360
  • Free Wi-Fi

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Room Types
Standard With Breakfast
Royale Club Room
Royale Club Room
Deluxe Thematic Room
Deluxe Thematic Room With Breakfast
Superior With Breakfast
Royal Club Suite
Royal Club Suite


When would you like to stay at this hotel?

Features of Garden Palace Hotel

24-hour front desk

24-hour room service

airport transfer


business center

car park

coffee shop



family room

laundry service

meeting facilities



room service

safety deposit boxes



smoking area

Sports and Recreation

fitness center




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking


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The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World Trade Center. It is also close to excellent transport links, making it easily accessible to the airport and train stations. Ideal for business travelers, the hotel has the largest business banqueting facilities in Surabaya. The hotel boasts several restaurants and bars including the Vista Sidewalk cafe where guests can sit outdoors and listen to live jazz. The deluxe theme rooms are all uniquely styled, and the club excellence rooms offer extra comforts. Our secure online booking form makes reserving your room at Garden Palace Hotel simple - just fill in your desired dates and click. The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
250000 IDR

Breakfast Charge (when not included in room rate)
109000 IDR

Check-In From
12:00 AM

Check-Out Until
12:00 AM

Distance from City Center

Distance to Airport

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Parking Fee (per day)
40000 IDR

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Year Hotel Last Renovated

Recent customer comments

Filter by Traveler Type


Very Good


from 1340 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (1340)
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Ahmad F. Families with young children Indonesia, July 25, 2015
Only location is the good thing about this hotel

Staff service is okey
Not bad
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William L. Families with older children Indonesia, July 18, 2015
well renovated old hotel in the hearts of the city

location, service, spacious room
we received excellent service during our stay. we didnt use other facilities, but we used free wifi, free welcome drink and enjoyed a good breakfast selection. the downside was the beddings. we felt it was too soft and did not represent a 4 star quality, though the cleanliness was in check. thank you to all staff for well reception and excellent service, we enjoyed our stay here.
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Astuningsih A. Families with young children Indonesia, July 16, 2015
Very nice hotel

Location, nice staff, comfortable room
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Ng T. Families with young children Indonesia, July 7, 2015
Big Room

Big Room, clean, good location
Even this hotel is 40 years old, it has been renovated. Has a big room, but the bathtub has to be repair because the water make the floor wet.
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Mohamed Z. Families with young children Canada, July 4, 2015
Do not buy any cakes fro bakery they are vary old

I got two bananas they charge $4
Not vary good
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Khaira Z. Business travelers Indonesia, June 30, 2015
srandard hotel with nice location

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James C. Families with young children Indonesia, June 26, 2015
4 star hotel that performs like 5 star hotel.

Location, staff and clean room for my family is the most important.
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Santi A. Families with older children Indonesia, June 20, 2015
need renovation

busy hotel, busy staff, nice b'fast
this hotels need to renovation. the rooms smeel not good, the lobby always busy. I like to stay here because of the dimsum food in the morning in the chinnese resto.
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Maelinda H. Business travelers Indonesia, June 18, 2015
Uncomfortable hotel..a littel bit dirty..especially at the bathroom..theres so many broken thing and dirty thing inside..especially the sink was a litte bit broken inside..
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Novy W. Business travelers Indonesia, June 17, 2015

good design
The hotel location was fantastic. The facilities were great
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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (0.7 Km / 9 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.0 Km)
Customer comments:
  • "Breakfast selection" , "Close to local food stalls" , "Friendly staff"
Top attractions in the area:
  • Zangrandi Ice Cream Palace (0.0 Km)
  • Kowloon Palace International Restaurant (0.3 Km / 4 min walk)
  • Delta Theatre (0.4 Km / 5 min walk)
  • Monumen Kapal Selam (0.5 Km / 6 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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