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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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"Convenience, Clean and friendly staff..."

  • Jia, Malaysia
  • October 17, 2014
  • Area: Surabaya Center
  • Rooms: 360
  • Free Wi-Fi

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Room Types
Max
Rates
Standard With Breakfast
Standard
Standard
Royale Club Room
Royale Club Room
Deluxe Thematic Room
Superior
Superior
Deluxe Thematic Room With Breakfast
Superior With Breakfast
Royal Club Suite
Royal Club Suite

 

When would you like to stay at this hotel?


Photos of Garden Palace Hotel

Garden Palace Hotel Surabaya - Royale Club Suite living room
Royale Club Suite living room
Garden Palace Hotel Surabaya - Mentri Suite Bedroom
Mentri Suite Bedroom
Garden Palace Hotel Surabaya - Mentri Suite living room
Mentri Suite living room
Garden Palace Hotel Surabaya - Deluxe Theme Japanese
Deluxe Theme Japanese
Garden Palace Hotel Surabaya - Deluxe Theme Oriental
Deluxe Theme Oriental
Garden Palace Hotel Surabaya - Royale Club bathroom
Royale Club bathroom
Garden Palace Hotel Surabaya - Clark Hatch
Clark Hatch
Garden Palace Hotel Surabaya - Clark Hatch
Clark Hatch
Garden Palace Hotel Surabaya - Green House Kitchen Bistro Wine Display
Green House Kitchen Bistro Wine Display
Garden Palace Hotel Surabaya - Green House Kitchen Bistro
Green House Kitchen Bistro
Garden Palace Hotel Surabaya - Royale Club Lounge
Royale Club Lounge
Garden Palace Hotel Surabaya - Royale Club Lounge
Royale Club Lounge
Garden Palace Hotel Surabaya - Royale Club lounge buffet
Royale Club lounge buffet
Garden Palace Hotel Surabaya - Lobby
Lobby
Garden Palace Hotel Surabaya - Hotel Lobby
Hotel Lobby
Garden Palace Hotel Surabaya - Hotel Lobby
Hotel Lobby
Garden Palace Hotel Surabaya - Interior
Interior
Features of Garden Palace Hotel
Facilities

24-hour room service

airport transfer

bar

business center

car park

coffee shop

concierge

elevator

family room

laundry service

meeting facilities

nightclub

restaurant

room service

safety deposit boxes

salon

shops

smoking area

Sports and Recreation

fitness center

massage

sauna

Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

valet parking

 

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Sale ends soon!

The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World Trade Center. It is also close to excellent transport links, making it easily accessible to the airport and train stations. Ideal for business travelers, the hotel has the largest business banqueting facilities in Surabaya. The hotel boasts several restaurants and bars including the Vista Sidewalk cafe where guests can sit outdoors and listen to live jazz. The deluxe theme rooms are all uniquely styled, and the club excellence rooms offer extra comforts. Our secure online booking form makes reserving your room at Garden Palace Hotel simple - just fill in your desired dates and click. The Garden Palace Hotel is located just a few minutes from Plaza Surabaya, Tunjungan Plaza, and the World ... see more
Children and extra beds:
Infant 0-2 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-5 year(s)
Stay for free if using existing bedding.

Guests over 5 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
250000 IDR

Breakfast Charge (when not included in room rate)
109000 IDR

Check-Out
12:00 AM

Distance from City Center
0km

Distance to Airport
22km

Earliest Check-In
12:00 AM

Non-Smoking Rooms / Floors
Yes

Number of Bars
1

Number of Floors
24

Number of Restaurants
5

Number of Rooms
356

Parking Fee (per day)
40000 IDR

Room Voltage
220

Time to Airport (Minutes)
22

Year Hotel Built
1986

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Very Good

7.7

from 1127 reviews

Value for Money
7.6
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (1127)
Jia Y. Business travelers Malaysia, October 17, 2014
Great Hotel

Convenience, Clean and friendly staff
8
The hotel is convenience to business traveler, beside that the staff also friendly and helpful. The hotel also well maintain and clean as well, i will come back for stay for my next business trip.
Lee C. Groups Malaysia, October 12, 2014
Nice Hotel

4 Stars Hotel Standard. Location nearby Mall. Nice BF
7.7
Nice hotel with 4 stars standard but nothing much on the surrounding except a nearby mall about 10mins away. They upgrade me to a Apartment room with a little kitchen but the bathroom are small with water splash out easily from the bathtub.
Shirley T. Families with young children Indonesia, October 12, 2014
This One Time Was Not Successful

Location, Food, Friendly Staff
7.7
We usually love staying at Garden but this one time was disappointing. We paid extra when the Agoda promo message popped up, hoping to get a better room. The room was on higher floor (two floors higher than the previous room which we booked) but the condition was worse. The bed sheet smells, the pillow smells. We asked room service to change them. The hot water did not work (pressure was okay but the water was cold). We brought along our daughter and she was shaking from the cold water every time she bathed. Since we have unfinished business in town, we requested time extension. The price however was outrageous. Full day costs IDR 525k, 5 hour extension costs IDR 424k.

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Customers like this hotel for:
Nearest transport:
  • Gubeng Train Station (0.7 Km / 9 min walk)
Area recommended for:
  • business
  • restaurants
  • shopping
Distance to airport:
  • Juanda International Airport (14.0 Km)
Customer comments:
  • "Breakfast selection" , "Close to local food stalls" , "Friendly staff"
Top attractions in the area:
  • Zangrandi Ice Cream Palace (0.0 Km)
  • Monumen Kapal Selam (0.5 Km / 6 min walk)
  • Tunjungan Plaza Mall (0.7 Km / 9 min walk)
  • Plaza Tunjungan (0.7 Km / 9 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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