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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1189 reviews

Value for Money
7.6
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (1189)
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Andy C. Business travelers Indonesia, April 26, 2014
Short, attentive staff, close to city

attentive staff, close to city, has quit good internet connection
7
The staff was attentive to what I need
Robby M. Business travelers Indonesia, April 25, 2014
Perfect

Warm greetings by staffs, Great location.
8.3
Abdulla Z. Business travelers Maldives, April 25, 2014
easy check in

allowed late checkout till 4pm
6
Jackson V. Business travelers Indonesia, April 25, 2014
Great Location

Comfortable, great location and big room
7.7
It is good enough. I got the new room (refurbished). The price is so so for 4 stars hotel. Great location, it is located in the center of Surabaya. Close to the business center and shooping center.
Novy W. Business travelers Indonesia, April 24, 2014
good design

clean room
6
Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.
Mohammad H. Solo travelers Brunei Darussalam, April 23, 2014
Everthing is fine

Good staff, room service excellent very fast, nice restaurant
6.7
Nothing
Aussie H. Business travelers Indonesia, April 22, 2014
Nice location, standard OK

Central location
7.7
Location is great, pretty central, near to many office and Tunjungan Plaza mall. The hotel itself was good, but pretty old-school standard. Didn't try the thematic room, that one might be interesting.
Sianita S. Families with young children Indonesia, April 21, 2014
Nice hotel at central city

Clean; friendly staff and good location
8.3
Very comfortable to stay at this hotel; the location is very closed to the heritage ice cream from Surabaya, "Zangrandi Ice cream", just walk in few minute to reach it. The staffs are very friendly and helpful to us with young child.
Lim P. Couples Malaysia, April 21, 2014
nice and comfortable hotel

friendly staff, comfortable and good service
6.3
Shirley T. Families with older children Indonesia, April 20, 2014
good hotel

clean, spacious room, good location
7
not enough amenities in the toilet for a 4 star hotel.

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Customer Reviews - Garden Palace Hotel, Surabaya

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