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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271

Recent customer reviews

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Very good

7.7

based on 1514 reviews

910 reviews in English

Value for Money
7.6
Location
8.3
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (1514)
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Carina A. Couples Indonesia, April 26, 2015
No traditional food

Good location
8.7
Car
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Jingga S. Business travelers Indonesia, April 22, 2015
Nice

24 hours lounge, clean, nice staffs
7.3
nice stay
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Sanny O. Business travelers Indonesia, April 18, 2015
good location 4 star hotel

location, clean and reasonable price
8
it was a great experience staying again in this hotel. the hotel was centerly located at the central of surabaya make me easy to go anywhere.
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Lim H. Couples Malaysia, April 17, 2015
Orange Taxi is bad.

-
7.7
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Chua C. Business travelers Singapore, April 11, 2015
nice place n foob is good.

room n lcation is also convinence.
9
Nice place. With consider for my nx trip.
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Ida F. Business travelers Indonesia, April 10, 2015
Good location, nice environment

nice environment, nice and clean room, good breakfast
8
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Felicia D. Business travelers Indonesia, April 9, 2015
so so

location, staff, food
6
it was a so so experience, nothing special about this hotel. good enough for value, don't think will be coming back
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Lawrence W. Groups Malaysia, April 5, 2015
Excellent room, with some flaws

The space, the bed and the pillow.
7.7
It was a short one night stay with a late check in, so my experience at the hotel is far from comprehensive. However, worth mentioning is the size of the room, definitely a major value for money. The bed and pillows provided are so so very comfy as well (provided you like fluffy pillows). However, some minor flaws prevent me from rating the hotel as excellent. First is the toilet, the shower is only partially covered from the toilet floor, so you will inevitably get it wet when you shower, and yet no mat was provided. Secondly, the bath tub and floor had some stains/ blemish which takes away the class that comes with a 4 star restaurant. There were also stains on the heating element in the kettle provided. Not sure if it was from wear or from somebody misusing the kettle, nevertheless I had no intention of using it. I didn't really have time to fully the surroundings of the hotel, but there was a shopping mall within walking distance. Plaza Tunjungan however would require a short taxi ride. All of these are probably very minor annoyances that can be attended to by the hotel staff and shouldn't bother everybody. All in all, I had a throughly comfortable stay.
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Stacie T. Couples Singapore, April 2, 2015
Nice Japanese Themed Room and friendly staff

Nice Themed Room, friendly staff, good location
8.7
We like the Japanese themed room and the staff are friendly. Room is clean and well maintained. Location is considered convenient as there are different cuisine restaurants at the area and the shopping mall is just nearby. Breakfast could be improved as when we were there at around 8.30am, the food is already quite cold. Overall, thank you to all for your fine service!
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Henri H. Business travelers Malaysia, March 31, 2015
review

quiet, clean and comfortable
6.3
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Garden Palace Hotel SurabayaGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - Front DeskGarden Palace Hotel Surabaya - SUPERIOR KingGarden Palace Hotel Surabaya - SUPERIOR TwinGarden Palace Hotel Surabaya - SUPERIOR KingGarden Palace Hotel Surabaya - Working DeskGarden Palace Hotel Surabaya - Safe BoxGarden Palace Hotel Surabaya - Mini BarGarden Palace Hotel Surabaya - STANDARD RoomGarden Palace Hotel Surabaya - DELUXE ORIENTAL ThemeGarden Palace Hotel Surabaya - DELUXE JAPANESE ThemeGarden Palace Hotel Surabaya - Japanese deluxe themeGarden Palace Hotel Surabaya - ROYALE CLUB TwinGarden Palace Hotel Surabaya - ROYALE CLUB KingGarden Palace Hotel Surabaya - ROYALE SUITE Living RoomGarden Palace Hotel Surabaya - Royale suiteGarden Palace Hotel Surabaya - EXECUTIVE LOUNGE Board Meeting RoomGarden Palace Hotel Surabaya - Executive loungeGarden Palace Hotel Surabaya - EXECUTIVE LOUNGE BuffetGarden Palace Hotel Surabaya - GREEN HOUSE Kitchen BistroGarden Palace Hotel Surabaya - GREEN HOUSE Kitchen BistroGarden Palace Hotel Surabaya - GREEN HOUSE WineGarden Palace Hotel Surabaya - Churabaya LoungeGarden Palace Hotel Surabaya - Cake shopGarden Palace Hotel Surabaya - MING COURT Chinese RestaurantGarden Palace Hotel Surabaya - NISHIKI Japanese RestaurantGarden Palace Hotel Surabaya - Clark HatchGarden Palace Hotel Surabaya - CLARK HATCH FitnessGarden Palace Hotel Surabaya - Regency Main HallGarden Palace Hotel Surabaya - Caesar PalaceGarden Palace Hotel Surabaya - DELUXE NUSANTARA CorridorGarden Palace Hotel Surabaya - DELUXE ROMAN CorridorGarden Palace Hotel Surabaya - DELUXE JAPANESE CorridorGarden Palace Hotel Surabaya - DELUXE ORIENTAL CorridorGarden Palace Hotel Surabaya - Lobby Restroom


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