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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1035 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.7
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (1035)
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Indra W. Groups Indonesia, August 12, 2013
Great

Large room, Great breakfast, Strategic location
8.7
i had stayed for 2 days in this hotel. Overall services of this hotel was great. The staffs were friendly, the breakfast was delicious, and the location was strategic. You only need to take a walk from this hotel to find shopping mall, offices, parks, restaurants tourism center and interesting spots in Surabaya.
Mellysa C. Families with young children Indonesia, August 12, 2013
excellent with a good price

spacious bedroom, clean, good hospitality
9.7
My family love to stay here. Very homy. We are very satisfied with its service
Toto S. Families with young children Indonesia, August 11, 2013
Excellent

Location. Clean. Good food.
8.7
I stayed for 3 nights. With my kids. The room is excellent. Clean. Area of improvement. Parking area and taxi hotel. The taxi superb old and dirt.
Swee Y. Solo travelers Singapore, August 11, 2013
Pleasant stay

Location, location, location
7.7
The stay at the Garden Palace Hotel in Surabaya Centre was a pleasant one. Unfortunately the ftness centre was under renovation, hence i had no access to this facility. Otherwise it is quite near to shopping area and that was useful to have meal options.
Tong W. Couples Singapore, August 11, 2013
Big hotel but old rooms

Breakfast, location and restaurants
6.3
The stay was ok except that the TV is small and old. The channels available is also limited, especially for international guests. The room is a little smaller than expected.
Dinda K. Families with young children United States of America, August 10, 2013
great location

clean, large room, friendly staff
7.7
Me and my family always staying in this hotel everytime we visit Surabaya.
Mellysa C. Families with older children Indonesia, August 10, 2013
excellent with good price

comfortable, spacious, good hospitality
10
Very satisfied. My children love to stay here. It's very homy.
Oe Y. Families with young children Indonesia, August 10, 2013
great location

location, restaurant, large carpark area
8
Swimming pool and gym is under construction, internet connection is a bit slow but the brakfast is good. Room size and comfort is also good.
Fung S. Families with older children Malaysia, August 10, 2013
A clean and comfortable Palace....

clean room, friendly staff, good location
9.7
It was a pleasant stay at this hotel. The staff were very helpful and friendly. The location of the hotel is right at the center of Surabaya. The room was extremely comfortable and clean. There are a few shopping malls nearby and therefore easily accessible. However the choice of food for breakfast is quite limited. I enjoyed the pastries though.
Yanuar R. Families with young children Indonesia, August 9, 2013
excellent city view makes it ....perfect

centrally located in surabaya, excellent city view from a large window, and good variety of breakfast.
7.3
its a nice and cozy time when we're staying at garden palace hotel. too bad they dont have a swimming pool. and they're having building renovation so its quite annoying. but the room just perfect, with mandarin oriental design for the interiors which also provide large window with its outstanding scenery.

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Customer Reviews - Garden Palace Hotel, Surabaya

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