Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

Book now!

Garden Palace Hotel Surabaya - Clark Hatch Garden Palace Hotel Surabaya - Deluxe Theme Japanese Garden Palace Hotel Surabaya - Deluxe Theme Oriental Garden Palace Hotel Surabaya - Hotel Lobby Garden Palace Hotel Surabaya - Hotel Lobby Garden Palace Hotel Surabaya - Green House Kitchen Bistro Wine Display Garden Palace Hotel Surabaya - Green House Kitchen Bistro Garden Palace Hotel Surabaya - Royale Club Suite living room Garden Palace Hotel Surabaya - Royale Club Lounge Garden Palace Hotel Surabaya - Royale Club bathroom Garden Palace Hotel Surabaya - Royale Club lounge buffet Garden Palace Hotel Surabaya - Nishiki Restaurant Garden Palace Hotel Surabaya - Nishiki Restaurant Garden Palace Hotel Surabaya - Interior
Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

7.7

based on
1273 reviews

Value for Money
7.5
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (1273)
Sort by:
Erwin K. Business travelers Indonesia, June 13, 2014
Excellent. Hotel interior design is great

Interior design, fast lift, city centrally located
7.7
Great, next time want to try the thematic room. nice view of Surabaya city. However some parts are old and really need to be changed
Novy W. Business travelers Indonesia, June 13, 2014
good design

clean
7.7
The room was nice and provided everything we needed for one night. I did not use the pool but it looked lovely. The breakfast was good and there was a wide selection.
Benny L. Solo travelers Indonesia, June 12, 2014
Nice

Clean, affordable price
7.3
Goodyear hotel Witherspoon affordable price, and centrally located
Yogi A. Couples Indonesia, June 10, 2014
Nice hotel

location, food, clean
8
Irawan G. Families with older children Indonesia, June 7, 2014
good with a right price

The room is quite clean, nice food , and nice location
7.3
Mohamed F. Couples Malaysia, May 25, 2014
Convinience Hotel

Location, the room and service
8
The hotel I and wife like to stay. In the city centre and convinience to move from one place to others. The room is big and the staffs are very friendly. Overall, the hotel is good and value for money.
Jia Y. Business travelers Malaysia, May 20, 2014
Nice Hotel

Friendly Staff, Convenience, fast room service
6
Heromeo S. Couples Indonesia, May 19, 2014
Uncomfortable and disgusting

Centrally located, big spacious room
5.3
The bed and pillow were very old and smelly, linen full of stains. The room is renovated but not the bathroom, lots of black dirty spots everywhere especially on the mirror, door and bathroom tiles. But the worst was cockroaches and lots of them... Value wise, there are many better new hotel in Surabaya now, and centrally located too. I would not recommend staying here unless you have to.
Priska R. Families with older children Indonesia, May 4, 2014
Strategic location

Location, room, price
6.7
Nice
Adi B. Solo travelers Indonesia, May 4, 2014
boring

food taste, food menu, location
5.7
the wifi service was very poor. They are crazy.

Book now!

Sale ends soon!

Customer Reviews - Garden Palace Hotel, Surabaya

AS-AGWEB-3C06