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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 1302 reviews

Value for Money
7.6
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.3
All reviews (1302)
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Jia Y. Business travelers Malaysia, May 20, 2014
Nice Hotel

Friendly Staff, Convenience, fast room service
6
Heromeo S. Couples Indonesia, May 19, 2014
Uncomfortable and disgusting

Centrally located, big spacious room
5.3
The bed and pillow were very old and smelly, linen full of stains. The room is renovated but not the bathroom, lots of black dirty spots everywhere especially on the mirror, door and bathroom tiles. But the worst was cockroaches and lots of them... Value wise, there are many better new hotel in Surabaya now, and centrally located too. I would not recommend staying here unless you have to.
Priska R. Families with older children Indonesia, May 4, 2014
Strategic location

Location, room, price
6.7
Nice
Adi B. Solo travelers Indonesia, May 4, 2014
boring

food taste, food menu, location
5.7
the wifi service was very poor. They are crazy.
Andy C. Business travelers Indonesia, April 26, 2014
Short, attentive staff, close to city

attentive staff, close to city, has quit good internet connection
7
The staff was attentive to what I need
Robby M. Business travelers Indonesia, April 25, 2014
Perfect

Warm greetings by staffs, Great location.
8.3
Abdulla Z. Business travelers Maldives, April 25, 2014
easy check in

allowed late checkout till 4pm
6
Jackson V. Business travelers Indonesia, April 25, 2014
Great Location

Comfortable, great location and big room
7.7
It is good enough. I got the new room (refurbished). The price is so so for 4 stars hotel. Great location, it is located in the center of Surabaya. Close to the business center and shooping center.
Novy W. Business travelers Indonesia, April 24, 2014
good design

clean room
6
Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.
Mohammad H. Solo travelers Brunei Darussalam, April 23, 2014
Everthing is fine

Good staff, room service excellent very fast, nice restaurant
6.7
Nothing

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Customer Reviews - Garden Palace Hotel, Surabaya

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