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2015
Very good 7.7
Based on 1569 reviews

Recent customer comments

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Very good



based on 1569 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.6
  • Food/Dining 7.3
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Andhika K. from Indonesia
Couples
Stayed one night in May 2015
a palace in a garden
themed-room, affordable price, cleanlinees
very nice, even after i've been waiting about 10-15 minutes until I get my room ready. but it still very nice
Reviewed May 11, 2015

LIM T. from Malaysia
Couples
Stayed 4 nights in April 2015
Orange Taxi is bad.
-
Reviewed May 09, 2015

DJOKO S. from Indonesia
Families with older children
Stayed 2 nights in April 2015
large room
large room, best location, value for money
We stayed 2 nights during Surabaya visit with my family. The location is superb which is in central. The room is large that able to accomodate 4 persons (2 twin bed + long sofa bed). Will comeback again. Recommended.
Reviewed May 05, 2015

Eric C. from Indonesia
Business travelers
Stayed 2 nights in April 2015
Great location
Great location, Great Staff performance, polite and kind staff
basically was ok. the staff was really nice. but the hotel was old hotel. need renovation. and i think before customer get into the room they need to change the sheets and everything if the room was not been stayed for a while. so the sheets is not soggy. but overall nice location. in the middle of the city.
Reviewed May 04, 2015

Wilmen L. from Indonesia
Business travelers
Stayed one night in April 2015
Great interior, big room, have gym facility
Interior,gym,staff response
Great
Reviewed May 01, 2015

Carina A. from Indonesia
Couples
Stayed 2 nights in April 2015
No traditional food
Good location
Car
Reviewed April 30, 2015

jingga S. from Indonesia
Business travelers
Stayed one night in April 2015
Nice
24 hours lounge, clean, nice staffs
nice stay
Reviewed April 24, 2015

Baozhu L. from China
Solo travelers
Stayed one night in June 2014
Good
dont know
Reviewed April 24, 2015

Ida F. from Indonesia
Business travelers
Stayed one night in April 2015
Good location, nice environment
nice environment, nice and clean room, good breakfast
Reviewed April 21, 2015

Gina W. from Indonesia
Families with older children
Stayed one night in January 2015
the most comfortable hotel in surabaya
the room, the food, the service`
we enjoy our stay so much. the room was HUGE and comfortable. the shower is nice and clean and the food is amazing (breakfast was incredibly good) service was good and excellent
Reviewed April 19, 2015