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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360

Recent customer reviews

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Very good

7.7

based on
1436 reviews

865 reviews in English

Value for Money
7.5
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.3
All reviews (1436)
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Avandhy W. Solo travelers Indonesia, September 19, 2014
Friendly staff, not so clean, nice food

Staff, food, price
6.7
I'm satisfied with the hospitality from the staff, good food, price/performance ratio, comfortable bed Not so impressed with the cleanliness, smelled hint of dust, the cupboard which can't be closed
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Yory Y. Solo travelers Indonesia, September 16, 2014
Nice Location, at the center of Surabaya

Location, Staff Performance, Clean
8
Pretty much satisfied, both clean and dinning
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Joshua C. Business travelers United States of America, September 15, 2014
Nice

Wine , Meeting Room , Food
6.7
Looks like i enjoy my stay but meeting time on 16 - 19 is not too long ,, please raise the time !
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Trisnawati S. Families with older children Indonesia, September 15, 2014
unforgetable stays

spacious lobby, great room environment, nice breakfast
8.3
we were very satisfied and liked the Japan theme room and would surely stay in this hotel the next time we visit surabaya again.
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Handy C. Families with older children Indonesia, September 14, 2014
Pleasant Stay in the Middle of Surabaya

The breakfast choice, location, and value for money.
8
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Sanny O. Business travelers Indonesia, September 13, 2014
clean, good location and reasonable price

locatian, reasonable price and easy to find food nearby
8
good hotel, centerlly located, easy to find food nearby and value for money also.
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Abraham T. Solo travelers India, September 12, 2014
Value for money

Location friendly staff and refurnished
8.3
Very good
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Clint S. Families with young children United States of America, September 2, 2014
poor service and standards

clark harch gym, location
4.3
traveling with a small child, but none of the five employees at the front main door of the hotel offered to assist with luggage or assist with opening the door. the overall service went downhill from there. despite a 3-day reservation, we had to go to the front desk at 5:00 each day to have the electronic keycards rest for another day. horrible.
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Vijaybabu V. Groups India, August 31, 2014
value for money

cleanliness, location, staff attitude was simply amazing
9.7
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Kiki K. Business travelers Indonesia, August 30, 2014
great location, comfy room, nice breakfast

location, comfy room, nice breakfast
8.7
it was my 4th visit to Garden Palace. hotel was busy, lots of in and out guests so you have to wait for a while. but it was a quick check in with Agoda. renovated room was nice,spacious, comfy bed, clean bathroom. they gave only small complimentary bottles of water thou.. superb breakfast as always.hotel renovation is in progress, it might be noisy a bit in some section. shopping malls nearby. quick check out.
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Garden Palace Hotel SurabayaGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - Front DeskGarden Palace Hotel Surabaya - SUPERIOR KingGarden Palace Hotel Surabaya - SUPERIOR TwinGarden Palace Hotel Surabaya - SUPERIOR KingGarden Palace Hotel Surabaya - Working DeskGarden Palace Hotel Surabaya - Safe BoxGarden Palace Hotel Surabaya - Mini BarGarden Palace Hotel Surabaya - STANDARD RoomGarden Palace Hotel Surabaya - DELUXE ORIENTAL ThemeGarden Palace Hotel Surabaya - DELUXE JAPANESE ThemeGarden Palace Hotel Surabaya - Japanese deluxe themeGarden Palace Hotel Surabaya - ROYALE CLUB TwinGarden Palace Hotel Surabaya - ROYALE CLUB KingGarden Palace Hotel Surabaya - ROYALE SUITE Living RoomGarden Palace Hotel Surabaya - Royale suiteGarden Palace Hotel Surabaya - EXECUTIVE LOUNGE Board Meeting RoomGarden Palace Hotel Surabaya - Executive loungeGarden Palace Hotel Surabaya - EXECUTIVE LOUNGE BuffetGarden Palace Hotel Surabaya - GREEN HOUSE Kitchen BistroGarden Palace Hotel Surabaya - GREEN HOUSE Kitchen BistroGarden Palace Hotel Surabaya - GREEN HOUSE WineGarden Palace Hotel Surabaya - Churabaya LoungeGarden Palace Hotel Surabaya - Cake shopGarden Palace Hotel Surabaya - MING COURT Chinese RestaurantGarden Palace Hotel Surabaya - NISHIKI Japanese RestaurantGarden Palace Hotel Surabaya - Clark HatchGarden Palace Hotel Surabaya - CLARK HATCH FitnessGarden Palace Hotel Surabaya - Business CentreGarden Palace Hotel Surabaya - Wedding at the palaceGarden Palace Hotel Surabaya - Regency Main HallGarden Palace Hotel Surabaya - Caesar PalaceGarden Palace Hotel Surabaya - DELUXE NUSANTARA CorridorGarden Palace Hotel Surabaya - DELUXE ROMAN CorridorGarden Palace Hotel Surabaya - DELUXE JAPANESE CorridorGarden Palace Hotel Surabaya - DELUXE ORIENTAL CorridorGarden Palace Hotel Surabaya - Lobby Restroom


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