Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271

Recent customer reviews

Filter by Traveler Type

 

Very good

7.7

based on
1436 reviews

865 reviews in English

Value for Money
7.5
Location
8.3
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.7
Food/Dining
7.3
All reviews (1436)
Sort by:
Adi B. Solo travelers Indonesia, May 4, 2014
boring

food taste, food menu, location
5.7
the wifi service was very poor. They are crazy.
Report this review
Andy C. Business travelers Indonesia, April 26, 2014
Short, attentive staff, close to city

attentive staff, close to city, has quit good internet connection
7
The staff was attentive to what I need
Report this review
Robby M. Business travelers Indonesia, April 25, 2014
Perfect

Warm greetings by staffs, Great location.
8.3
Report this review
Abdulla Z. Business travelers Maldives, April 25, 2014
easy check in

allowed late checkout till 4pm
6
Report this review
Jackson V. Business travelers Indonesia, April 25, 2014
Great Location

Comfortable, great location and big room
7.7
It is good enough. I got the new room (refurbished). The price is so so for 4 stars hotel. Great location, it is located in the center of Surabaya. Close to the business center and shooping center.
Report this review
Novy W. Business travelers Indonesia, April 24, 2014
good design

clean room
6
Hotel staff was very welcoming, check-in/out was smooth. My room was equipped with everything I needed, it was clean and comfortable.
Report this review
Mohammad H. Solo travelers Brunei Darussalam, April 23, 2014
Everthing is fine

Good staff, room service excellent very fast, nice restaurant
6.7
Nothing
Report this review
Aussie H. Business travelers Indonesia, April 22, 2014
Nice location, standard OK

Central location
7.7
Location is great, pretty central, near to many office and Tunjungan Plaza mall. The hotel itself was good, but pretty old-school standard. Didn't try the thematic room, that one might be interesting.
Report this review
Sianita S. Families with young children Indonesia, April 21, 2014
Nice hotel at central city

Clean; friendly staff and good location
8.3
Very comfortable to stay at this hotel; the location is very closed to the heritage ice cream from Surabaya, "Zangrandi Ice cream", just walk in few minute to reach it. The staffs are very friendly and helpful to us with young child.
Report this review
Lim P. Couples Malaysia, April 21, 2014
nice and comfortable hotel

friendly staff, comfortable and good service
6.3
Report this review
Previous page 231 - 240 of 865 reviews Next page
Garden Palace Hotel SurabayaGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - LobbyGarden Palace Hotel Surabaya - Front DeskGarden Palace Hotel Surabaya - SUPERIOR KingGarden Palace Hotel Surabaya - SUPERIOR TwinGarden Palace Hotel Surabaya - SUPERIOR KingGarden Palace Hotel Surabaya - Working DeskGarden Palace Hotel Surabaya - Safe BoxGarden Palace Hotel Surabaya - Mini BarGarden Palace Hotel Surabaya - STANDARD RoomGarden Palace Hotel Surabaya - DELUXE ORIENTAL ThemeGarden Palace Hotel Surabaya - DELUXE JAPANESE ThemeGarden Palace Hotel Surabaya - Japanese deluxe themeGarden Palace Hotel Surabaya - ROYALE CLUB TwinGarden Palace Hotel Surabaya - ROYALE CLUB KingGarden Palace Hotel Surabaya - ROYALE SUITE Living RoomGarden Palace Hotel Surabaya - Royale suiteGarden Palace Hotel Surabaya - EXECUTIVE LOUNGE Board Meeting RoomGarden Palace Hotel Surabaya - Executive loungeGarden Palace Hotel Surabaya - EXECUTIVE LOUNGE BuffetGarden Palace Hotel Surabaya - GREEN HOUSE Kitchen BistroGarden Palace Hotel Surabaya - GREEN HOUSE Kitchen BistroGarden Palace Hotel Surabaya - GREEN HOUSE WineGarden Palace Hotel Surabaya - Churabaya LoungeGarden Palace Hotel Surabaya - Cake shopGarden Palace Hotel Surabaya - MING COURT Chinese RestaurantGarden Palace Hotel Surabaya - NISHIKI Japanese RestaurantGarden Palace Hotel Surabaya - Clark HatchGarden Palace Hotel Surabaya - CLARK HATCH FitnessGarden Palace Hotel Surabaya - Business CentreGarden Palace Hotel Surabaya - Wedding at the palaceGarden Palace Hotel Surabaya - Regency Main HallGarden Palace Hotel Surabaya - Caesar PalaceGarden Palace Hotel Surabaya - DELUXE NUSANTARA CorridorGarden Palace Hotel Surabaya - DELUXE ROMAN CorridorGarden Palace Hotel Surabaya - DELUXE JAPANESE CorridorGarden Palace Hotel Surabaya - DELUXE ORIENTAL CorridorGarden Palace Hotel Surabaya - Lobby Restroom


Agoda.com is part of The Priceline Group, the world leader in online travel & related services.

AS-AGWEB-3A04