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Garden Palace Hotel

Jl. Yos Sudarso 11, East Java, Surabaya Center, Surabaya, Indonesia 60271 (Show on map)

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Area: Surabaya Center Number of Rooms: 360
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

based on
1014 reviews

Value for Money
7.5
Location
8.2
Staff Performance
7.6
Hotel Condition/Cleanliness
7.6
Room Comfort/Standard
7.8
Food/Dining
7.2
All reviews (1014)
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Redzuan M. Couples Singapore, February 13, 2013
Nice hotel

Large room
8.7
Nice and newly renovated rooms,helpful staffs , good spread of breakfast.Near to amenities.Easily move around town by taxi which are available 24hrs
Ravikumar A. Groups India, February 13, 2013
Great location and service with smile

Nice room
9
Rooms are nice with good interiors. Bed is fantastic. Standard breakfast with enough variety. Even breakfast was available at 4am early in the morning. The taxi's are waiting 24hrs at the hotel entrance & I was able take cab 4am in the morning to airport. Close to the room there is one pedestrian crossing signal which is set with speaker and gives beep sound during pedestrian crossing which is very irritating and makes you wake up early in the morning. The rooms are not noise proof and the sound can hear very loud inside.
Sightseeing/Attractions Tip: There is one Russian submarine put for exhibition just behind the hotel after the Plaza Surabaya. Train station is just 15 minutes walk from the hotel where you can take train for Mount Bromo trip(take train to Probolingo & from there take bus to Mount Bromo.
Go T. Solo travelers Indonesia, February 11, 2013
Good Hotel, the room is spacious

location, room, bathroom
6.7
Shirley T. Families with older children Indonesia, February 10, 2013
Every Room Provides Built-In Sofa/ Extra Bed

Miing Chinese Food Restaurant Serves Best Dim Sum in Surabaya
6.3
As a family of 2 adults and one kid, the cleanliness, room space and size of beds are key factors. Garden Palace provides all of the above. The best part is, every room has a built-in sofa which is large enough to be used a spare bed. And it's free. The breakfast is quite standard but the fried noodle (mee goreng) is excellent.
Surya S. Business travelers Indonesia, February 8, 2013
nice city area hotel

view, location
8
it is a very nice hotel to stay in surabaya, near the shopping mall such as tunjungan plaza, grand city and many more. located in the midle of the town
Sightseeing/Attractions Tip: try to go to the bar on 1st floor of the hotel called banana pijamas, its a nice bar
Rimon N. Solo travelers Indonesia, February 8, 2013
Good hotel, worth the price

Good japanese resto and fitness centre
7.7
The hotel location is quite strategic, easy access for food or even shopping centre. Free wi-fi quite OK and good service, overall.
Karina K. Business travelers Indonesia, February 7, 2013
Comfortable Bed

The bed, the pillow and centrally located
10
I love the Japan theme room, they provide with very comfy bed and very comfy pillow. Too bad the Internet Wifi is not free all over the room.
Maitte C. Business travelers United States of America, February 5, 2013
Nice hotel and friendly service

Good value for money. Attentive staff, helpful and charismatic.
8.7
The hotel was a positive surprise. Our reservation was in order. They have different room settings, so I decided to upgrade to the Japanese style room. Over all, the hotel has a great view of the city. It is conveniently located near the city center, and shopping areas. The a la carte restaurant food was really good, and the breakfast was diverse with a good ambiance. Prices were good, too. The gym locker area can use some upgrading. Although the gym itself was good. The "spa" is not up to standards. I went for a massage and the masseurs was not very professional. I was glad I only chose a 30 min massage.
Sightseeing/Attractions Tip: Just walking distance you find the tourist information center. They are helpful and informative. Also within 300 meters you find the Marine museum, as well as 2 shopping malls.
Reginald B. Solo travelers Australia, February 3, 2013
even better now

close to everything
8
i have stayed there many times and its still ok and even better now. upgrading is nearly finished. best breakfast in indonesia and in the centre of town
Shopping Tip: its close to delta plaza and world trade centre(hp centre in surabaya)
Kang Q. Business travelers Singapore, February 1, 2013
Great service and rooms

Most friendly and heart warming staff, very clean rooms
10
Always a pleasure, stayed multiple times and not a single time was I let down. One of the few hotels that serve excellent food, try their Rawon. Renovation also completed for their breakfast lounge, quaint place it is.

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Customer Reviews - Garden Palace Hotel, Surabaya

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